Currently Being ModeratedApr 11, 2013 10:04 AM (in response to Grantman)
Is there more than one entry for that account in Keychain Access?
I mean there should be 2, one for incoming & one for outgoing.
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.
Is it gMail maybe?
Gmail send but not receive...
Here are two steps that have come in handy in related situations
1) login to gmail on your computer or device via a web browser
2) once logged in successfully, go to this URL to unlock:
Currently Being ModeratedApr 12, 2013 4:11 AM (in response to BDAqua)
BD, thanks. I use both a Comcast and an AT&T (Yahoo) account, not Gmail. To access my mail, I siimply launch Mail, version 3.6 (936). I only use a browser when I can't get in or when I'm at my office.
Keychain access has the following:
Going to Preferences > Advanced, the port selected in the lower half is 995 with use SSL checked for Comcast and 110 unchecked for ATT. I had to do that a year or so ago at the Genius bar for something else though I can't remember exactly what. I think it was because I couldn't send from another wireless network, i.e., my sister's house. I can't find any other ports.
Should I trash all the Keychains and enter fresh ones?
Should I make both ports 995 using SSL?
Currently Being ModeratedApr 12, 2013 4:09 PM (in response to BDAqua)
I tried to enable SSL with port 995 on the att account but it said it was already in use with the Comcast account. Grrrr....
I'm going to trash all the mail keychain entries and reenter. Stay tuned.
Currently Being ModeratedMay 28, 2013 10:00 PM (in response to BDAqua)
I am working on my parents system that is a similar issue.
Using 10.5.8 and Mail 3.6 (936)
Incoming Messages - are hanging 16 of 187 new messages
No new mail has been able to come through since April via this Mail app
We are able to send email using the Mail app
There were multiple messages of each message downloading before this hanging issue started.
Incoming Mail Server mail.comcast.net
Advanced is set as 995 and the Use SSL is checked
Not sure how to get mail to start flowing in again.
I also wiped pw from keychains and reentered etc. but nothing is working.
I am wondering if an email is stuck and can comcast remove the stuck email? (maybe that's a crazy statement)... anyway, looking forward to some input from you amazing smart people.
Currently Being ModeratedDec 11, 2013 3:22 AM (in response to artisansgraphics)
Hey, this is Grantman again. After months of aggravation, it's still going on. That keychain fix I mentioned above worked for a while but the problem has been back with me for a while. I've given up and just deal with it.
Currently Being ModeratedDec 15, 2013 6:31 PM (in response to Grantman)
I've tried LOTS of different things to no avail as yet - although I have just started a conversation with "Just Answer" which promises bajillions of experts online around the world who may be able to help. I will let you know how I go.
However, I am keeping in mind as a Plan B to upgrade to 10.6.8 if all else fails - which will re-load the Mail program within the new system. Has anyone tried that and succeeded, I wonder?