11 Replies Latest reply: Jun 1, 2013 6:17 PM by MadMacs0
rollermonkey Level 1 Level 1 (0 points)

I'm running Mac OS 10.8.3 and Safari 6.0.4, and after I am online for a little while, on some sites, text appears slower than I type. Everything else moves at normal speed, such as web pages loading, or mouse interactions. In fact, I can type a whole sentence and when I'm done, only the first word or two has appeared, but I can click in front of the text that just appeared and the rest will show up before it. I saw one other poster had a similar problem a few years ago, but didn't get any responses.

 

My first thought was that I had some sort of keystroke logging virus, but antivirus is up-to-date and finds nothing.

 

Any other ideas or suggestions?


iMac, OS X Mountain Lion (10.8.3)
  • 1. Re: Typing on some websites appears very slowly
    ~Bee Level 7 Level 7 (30,775 points)

    It could very well be your AV crapola.

    Why do you have it on there?

    Which one is it?

  • 2. Re: Typing on some websites appears very slowly
    Linc Davis Level 10 Level 10 (118,170 points)

    From the menu bar, select

    Edit Substitutions

    and uncheck Text Replacement.

  • 3. Re: Typing on some websites appears very slowly
    rollermonkey Level 1 Level 1 (0 points)

    To answer Bee, I have antivirus software because I have parallels for running W7 based AutoCAD software. It is Norton AV for Mac/W7.

     

    Linc, Text Replacement was already unchecked.

  • 4. Re: Typing on some websites appears very slowly
    ~Bee Level 7 Level 7 (30,775 points)

    Yikes!

     

     

    It is Norton AV for Mac/W7

  • 5. Re: Typing on some websites appears very slowly
    Linc Davis Level 10 Level 10 (118,170 points)

    Back up all data, then remove the Norton/Symantec product by following the instructions on either of these pages:

    Uninstalling your Norton product for Mac

    Removing Symantec programs for Macintosh

    If you have a different version of the product, the procedure may be different.

  • 6. Re: Typing on some websites appears very slowly
    ~Bee Level 7 Level 7 (30,775 points)

    roller:

     

    keystroke logging virus

     

    Yep, it is.  It's called Norton.


  • 7. Re: Typing on some websites appears very slowly
    rollermonkey Level 1 Level 1 (0 points)

    Not helpful.

     

    I have W7/Parallels on this mac. I'm not taking out AV software.

  • 8. Re: Typing on some websites appears very slowly
    Linc Davis Level 10 Level 10 (118,170 points)

    First, if you don't test without Norton, you won't know whether it's causing the problem. You can easily reinstall it. Second, Norton is a great deal worse than useless, and worse than the imaginary "viruses" you think it's protecting you from.

     

    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
      
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.

    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
       
    The following caveats apply to XProtect:
    • It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    • It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
       
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    • It can easily be disabled or overridden by the user.
    • A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    • An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
           
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
     
    5. XProtect, Gatekeeper, and MRT reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
        
    That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
    • Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    • A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    • Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    • Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    • Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
    • Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
    • Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
      
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
       
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable itnot JavaScript — in your browsers.
       
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.

    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.

    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use the free software  ClamXav— nothing else.
      
    Why shouldn't you use commercial "anti-virus" products?
    • Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    • In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    • By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
        
    ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
        
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
      
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
       
    ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
        
    9. The greatest harm done by security software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging "zero-day" threats, but if they get a false sense of security from it, they may feel free to do things that expose them to higher risk. Nothing can lessen the need for safe computing practices.
      
    10. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

  • 9. Re: Typing on some websites appears very slowly
    rollermonkey Level 1 Level 1 (0 points)

    OK. So that covers when I run my Mac on the Mountain Lion side of Parallels.

     

    Windoze (which I don't love, I only have it for the single purpose of being able to run the AutoCAD software required by my college) doesn't use all that built in Apple protection, and as repeatedly shown over history is quite vulnerable. My wife's killed 3 laptops with Windoze viruses, largely because she uses too many torrents to watch Korean tv shows. If she wants to buy a new laptop every 6-9 months, so be it. I need to know for sure that I can disable AV on one side of parallels without affecting the other.

  • 10. Re: Typing on some websites appears very slowly
    Linc Davis Level 10 Level 10 (118,170 points)

    OS X won't be affected by Windows malware. Anti-virus software running on OS X won't detect malware in the VM.

  • 11. Re: Typing on some websites appears very slowly
    MadMacs0 Level 4 Level 4 (3,735 points)

    rollermonkey wrote:

     

    Not helpful.

     

    I have W7/Parallels on this mac. I'm not taking out AV software.

    That's understandable, but you need to be running a Windows A-V software package on that side of your setup. There are issues with trying to detect Windows malware in Parallels with Mac A-V software, even if it has all the signatures it needs to detect them.