1 Reply Latest reply: Jun 1, 2013 4:03 PM by pvonk
Imelda L Level 1 Level 1 (0 points)

Only charges when off so my i pad is always dead


iPad, iOS 6.1.3
  • 1. Re: Why does my I pad only charge when  its off
    pvonk Level 6 Level 6 (13,685 points)

    what are you charging with?  If via usb using a windows computer, that may the problem - the usb ports frequently don't provide enough power.

     

    And if fully dead, how long does it take to recharge (keeping it off).  If a very long time, you might try using a different cable or charger as a test.  Otherwise the device may need attention at the Apple Store.