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  • 135. Re: iPhone 5 headphone volume too low
    mushone Level 1 Level 1 (0 points)

     

    Re: iPhone 5 headphone volume too low

    Feb 18, 2013 10:44 AM (in response to Mo_Jiwa)

    I have found a temporary fix for this problem.

    1) Connect Iphone to Itunes

    2) Press CTRL + A to select all audio files

    3) Press CTRL + I to open file information window

    4) Go to options tab

    5) Increase the volume to +100%

    6) Select equalizer as CUSTOM

    7) Apply

     

     

    I think it made some difference slightly better....thanks.

    p.s. CTRL should be CMD!!;)

  • 136. Re: iPhone 5 headphone volume too low
    leftbelow.com Level 1 Level 1 (0 points)

    Morning/Afternoon all,

     

    Well I think I have a definitive answer on this and I am getting a bit tired of seeing peoples “non fixes” regarding upping the volume of all music in tunes??? This is not a fix at all please read the below…

     

    So what can I tell you, well it’s not good news I’m afraid, I went back into apple this time fully loaded with information and had my 4s with me to do tests and apple admitted yes there was definitely an issue with volume loss on the iPhone 5 compared to the 4/4s. This is my second Iph5, and after the in depth detail investigation and testing the job went off to the techs. I got a call a week later saying that “this is the expected behaviour of the iphone5” and in so many words… I have to live with it.

     

    It seems that when this phone was redesigned to be faster cooler etc. the cirrus audio chip was also modified but seems to be lacking massively compared to the cirrus audio chip used in previous iPhones i.e. amplified sound/warmth etc..

     

    So to conclude and to bring this message thread to an end as its going nowhere – there is no cure! its new hardware in the iPhone 5 that is not powerful enough to be able to play and power your headphones like the previous iPhone models! Am I angry…yes very as I am still carrying around my old iPhone 4 with all my music on including spotify as this is not just about iTunes its across everything outputting from the phone.

     

    Apple if someone is reading this then why you just don’t say you made a mistake so people can stop hoping you’re going to release a patch to fix it and can just live with it or if they are audiophiles then buy a separate inline headphone amplifier.

     

    Thoroughly disappointed,  and to be honest the guys in the apple shops are not to blame as they don’t even seem to be aware of the issue or indeed they hide it very well which I suspect is the case.

     

    Sorry ladies/gents as this is probably not what you want to hear, if i do purchase the next model i will be testing the volume output through the headphones against my iphone4s and if it not the same, well shudder at the thought of any alternative.

  • 137. Re: iPhone 5 headphone volume too low
    simonUK Level 1 Level 1 (0 points)

    Hiya.. But this does t explain why so both singapore and hong kong models have volume equal too or close too 4s...

     

    Unless diff hardware is used ...

  • 138. Re: iPhone 5 headphone volume too low
    leftbelow.com Level 1 Level 1 (0 points)

    Simon, very good question as there was not much clarity around if this was a world-wide issue, but seemed likely with the global response to this thread.

     

    I suspect that there maybe a few anomalies in production concerning the hardware manufacturing choices and indeed the actual assembly on the production lines, and this is where I would like concise conformation from Apple that this is across the board or only on certain early or latter production batches.

     

    It really is about time we got a sensible and business like response from apple?

    These products are not cheap and are at the higher end if not the highest in the market sector, I would like to have some answers to my questions please as I am sure other apple users on here would.

  • 139. Re: iPhone 5 headphone volume too low
    threllyp Level 1 Level 1 (0 points)

    Thank you so much for this. I had long suspected it was an unfixable problem so it's nice to at least have it finally confirmed. Still majorly disappointing though, I'm going to look in to the headphone amplifier you have suggested to see if it helps.

     

    What makes it worse though is the fact apple have kelt quiet over it, I think it was an intentional change, if you think of the future there will be many people with hearing damage caused by listening to so much much at loud volumes for such a long time. I think apple has done some damage limitation here!

  • 140. Re: iPhone 5 headphone volume too low
    simonUK Level 1 Level 1 (0 points)

    So the hearing of the Hong kongers and singaporias is less important than others ie UK ...

  • 141. Re: iPhone 5 headphone volume too low
    threllyp Level 1 Level 1 (0 points)

    Maybe they have seen the backlash over the change an decided to improve the volume on the Hong Kong models? Bet it still says all the high volume warnings which it never used to.

  • 142. Re: iPhone 5 headphone volume too low
    mushone Level 1 Level 1 (0 points)

    Whatever the problem IMHO I think it is immoral of Apple not to reply or even try to justify that indeed there is a problem.

  • 143. Re: iPhone 5 headphone volume too low
    Abhi Abdn Level 1 Level 1 (0 points)

    I took my 4s last year in may, its volume was fine but had battrey issues so i took it to apple store so guys in store replaced it with another 4s. The phone i got as replacement had very low volume. I thought there was a problem with phone so i took it back to apple store they had replaced it again but to my surprize this had the same problem very low volume. I understood that this was something with the new iphone4s phone. My friend has an i phone4s he took it in march 2012 and his pfone volume is fine. I am really dissapointed that we have to pay a high price to get the product from apple n then they are not doing anything about the problem. I have tried to play the same song in my car steroe from a samsung phone n the volume is as good as my first iphone 4s.

  • 144. Re: iPhone 5 headphone volume too low
    Little-Jonny Level 1 Level 1 (0 points)

    Not a solution but by putting the new headphones in the wrong ear i.e left in the right ear, and right in the left it seems quite a bit louder. Just a tip until theres a fix

  • 145. Re: iPhone 5 headphone volume too low
    rockeulven Level 1 Level 1 (0 points)

    @ Little-Jonny    Hahah, that may just mean you're a bit deaf in one ear !!

     

    Ok, here's my take on this,  as a technician.  I believe that yes the new cirrus audio chip has different qualities and characteristics to the previous phones.

     

    It doesn't mean it is inferior or substandard. I have proved on my device as I said in a previous post, just by disabling EQ and any other setting in in the music settings in The IOS main settings, will

    Greatly boost the volume and clarity.

     

    The reason is the EQ presets in IOS were designed to work only on the older sound chips,

    So when setting any preset like, rock, dance whatever completely messes up the dynamic range.

    A whole update to the presets needs to be done so they work on this new sound chip.

    It's like in the old days of HiFi separates we had a separate graphic equaliser, plugging graphic equaliser into another make of amplifier would make your music sound like pig swill, so you would have to set up the equaliser again.

     

    Why do Singapore IP5's sound ok? Well they are probably made at a different factory where they maybe using the older original sound chip on the PCB, who knows.

     

    So instead of using the current method of using ITunes to mess around with your files by boosting the volume,

    Please have a go at making sure you turn the following OFF

     

    EQ setting is OFF,

    also sound check OFF

    Volume limit is OFF, and volume slider in the limit setting is right up.

     

    It would be interesting to see how many that works for, it works great for me and friends IP5 low volume without all the messing around with ITunes.

    If this works for you guys then Apple need to sort out the EQ presets in IOS 6 or sort it when 7 comes out.

  • 146. Re: iPhone 5 headphone volume too low
    Simpike Level 1 Level 1 (0 points)

    So if Leftbelow is right (and I suspect that he is).... then what are the options open to the consumer?

     

    Can I exchange my iPhone5 for a 4S ?.. because the music is far more important to me than the other stuff. Really it is a huge disappointment because the reason I have always gone for iPhones is the convergence of technologies that integrates my music as well as my phone. Apps are just amusing add ons for people with too much time on their hands.

     

    Give us back the music!

    Give us a refund!

  • 147. Re: iPhone 5 headphone volume too low
    Simpike Level 1 Level 1 (0 points)

    ROCKEULVEN wrote:

     

    "So instead of using the current method of using ITunes to mess around with your files by boosting the volume,

    Please have a go at making sure you turn the following OFF

     

    EQ setting is OFF,

    also sound check OFF

    Volume limit is OFF, and volume slider in the limit setting is right up.

     

    It would be interesting to see how many that works for, it works great for me and friends IP5 low volume without all the messing around with ITunes."

     

    Sorry, rockeulven, this does not work for me. In fact this is how my default settings came on my IP5.

    I can still barely hear my music, when I have earbuds in, walking down a street.

  • 148. Re: iPhone 5 headphone volume too low
    ehab mahmoud Level 1 Level 1 (0 points)

    Just bought another iphone 5 16gb from egypt

    Its louder about 20 to 30 % from mine which is 32gb which i bought from

    Germany

    So i concluded that some countries have ristrictions on headphones

    Volume limit and some just don't

    So if u had ur iphone from a country that has these ristrictions like

    Me so u r stuck forever in low volume sound in headphones like me

    That's the bottom line and apple have nothing to do for us

    So dont wait for anything to fix that.

  • 149. Re: iPhone 5 headphone volume too low
    Teresa44 Level 1 Level 1 (0 points)

    I had the same problem with my iphone, I reset it, & tried most of the suggestions on this site.  I did not want to buy a new one.  My husband is a mechanic, I handed it to him.  He put he vacuumed the small speaker on the face of the phone and it works just like new now.

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