Currently Being ModeratedJun 3, 2013 1:45 AM (in response to sarahfelldown)
I have a similar problem in that even though I am logged into the itunes store it repeatedly asks for my password. The only way round it I have found is to quit itunes and open it again - it then stops asking.
Currently Being ModeratedJun 3, 2013 2:30 AM (in response to joe1953uk)
Had the same problem here. Your tip with closing and opening iTunes again worked fine.
But when the re-opened iTunes asked for the password, i saw a checkbox "remember password" in the login-window, that wasn't there before.
anyone else witnessed this?
Currently Being ModeratedJun 3, 2013 2:38 AM (in response to sarahfelldown)
You probably have a keychain issue.
Simply launch the app called Keychain access from spotlight
its in your /Applications/Utilities
Under your login keychain you have your iTunes Store Password saved. DELETE IT
Reopen iTunes renter your itunes store password when you attempt to connect to the itunes store and choose to remember this password in the keychain. Hope this helps.
Currently Being ModeratedJun 7, 2013 4:59 AM (in response to sabatica)
What is this "Keychain" thing? Do I have it in Windows 7? If so, how do I get to it?
Currently Being ModeratedJun 7, 2013 5:23 AM (in response to stepj)
This is iTunes for mac forum. Keychain is a mac feature.
Currently Being ModeratedJun 7, 2013 5:24 AM (in response to sarahfelldown)
Problem fixed in iTunes 11.0.4 update. Also update OS X to 10.8.4.
Currently Being ModeratedJun 11, 2013 3:37 AM (in response to Jimzgoldfinch)
Not sure how I ended up in the Mac forum as I found this thread via the Windows forum. I had actually just updated to 11.0.4 when the problem started for me, so maybe there is a separate Windows issue. I will report to Apple and see if I can get direct help. Thanks for your input. stepj
Currently Being ModeratedOct 1, 2013 7:27 PM (in response to sarahfelldown)
I'm having the exact same problem. I'm signed into iTunes with my Apple ID. However, when I try to redeem anything, it asks again and again for my Apple ID, which is the same that got me signed in in the first place. I quit iTunes. And got back in. Same problem. Signed out, got out, signed back in. Same problem. Never asks me to save password. Looked at Keychain thing and deleted the only iTunes thing I saw. Still loop of asking for Apple ID.
Currently Being ModeratedOct 2, 2013 5:22 AM (in response to Jas. Cox)
Delete Keychain file from Keychain access for iTunes.
Delete all of your iTunes your ~/Library/Preferences these are .plist files. that say com.apple.iTunes blah blah.plist
Relaunch iTunes and sign in again.
IF PROBLEM STILL PERSISTS
Create a new iTunes Library . http://support.apple.com/kb/HT1589
Then sign in as normal.
Make sure in the iTunes Menu preferences under the advanced tab that the checkbox to keep iTunes media folder organized...blah blah blah is selected.
Once Itunes is working and not giving you that prompt every 5 seconds you need to move all of your previous iTunes Music from your ~/Music/iTunes/iTunes OLD Library and drag and drop onto iTunes icon in your dock. All the files will now be copied to the new location.
Once completed and working remove the old iTunes Library
Currently Being ModeratedOct 3, 2013 9:17 PM (in response to sarahfelldown)
I couldn't find a single com.apple.iTune .plist file to delete. Searched several libraries, did a search. I finally deleted iTunes Library Extras.itdb. I'm not even sure why other than it was the latest thing to update. Kept failing to sign in. Finally went to movies (which I wanted to redeme) and did the button at the bottom. Played this game for awhile and it finally just let me redeem the thing. I have no idea what I did, but it was an ordeal.
Currently Being ModeratedOct 25, 2013 7:19 PM (in response to sarahfelldown)
This issue has to do with cookies. ITunes and Safari are interconnected to a certain degree in that when you open Itunes the cookies necessary to enable full functionality are stored on Safari. Check your cookies settings. This happened to me a while ago and I came across another post talking about it so i tried it.
I was trying to redeem a gift card in ITunes when it kept prompting me for my password even though I was entering it properly. After some google searching I learned that ITunes will store it's cookies in Safari so I set my preferences in Safari to block cookies from third parties and advertisers (I had it set to never)..then opened ITunes again and "presto" it works fine.
As a rule I use Firefox but even if you don't use Safari and keep it closed the cookie for ITunes will still work as long as ITunes is allowed to put it there
In fact this happened to me again tonight (Oct 25th 2013, round about 9:55pm). The other day after upgrading to OS Mavericks I was doing a search and, not having McAfee site advisor on the Mac, I changed my cookie settings to never as a precaution...and forgot to switch it back after I finished. So tonight I went to redeem another gift card and viola, continous password prompts. I changed the cookie settings and redeemed my card with no problems.
Currently Being ModeratedOct 28, 2013 8:59 AM (in response to Jringe01)
This has been the most helpful thing thus far. I also had all cookies blocked on Safari and use Firefox. I changed it to thrid party block and signed in and had no problems, but I don't have anything to redeem so I don't know if it's the perfect solution yet, but seems to be. Thanks!
Currently Being ModeratedOct 28, 2013 10:42 AM (in response to sarahfelldown)
I cant instala any App. That just Came in , even though they c say its free it Asís for Apple id and tales me to account and say si have no fundes ,,,, but its free !!! What to do?
Currently Being ModeratedDec 20, 2013 5:09 AM (in response to Jringe01)
Same problem, iTunes wouldn't accept password, and also using Firefox with Safari cookies always blocked. I made the change recommended above and it works. THANK YOU!