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Q: Ghosting Problem

Hi, i purchased an iMac from Apple's official distributor in Turkey, "Bilkom", at 24 March 2013. After two months I noticed a ghosting problem in my iMac and took it to "Artı Teknik Servis" for technical support. The technical servise confirmed the problem, yet refused to change my iMac and instead offered basically the replacement of the related part. Their arguement is I had to apply them within 1 month's time for change but I found out that the time for such hidden defects is two years, not 1 month. I had to take my iMac back, no problem solved. It was quite unprofessional for such a company, being the main distributor of Apple in Turkey. I hope you can provide support for my problem.

Thank you.   

iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.3)

Posted on Jun 3, 2013 12:05 PM

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Q: Ghosting Problem

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