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All replies
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Helpful answers
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Jun 3, 2013 12:10 PM in response to 02projectby Ralph Landry1,We are fellow users on these discussions and not Apple staff. There is a knowledge base article on screen burn-in/ghosting/image retention found at http://support.apple.com/kb/HT5455 and you can also find Apple support contact numbers to call at http://support.apple.com/kb/HE57 to seek further local help with this matter.
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Jun 3, 2013 12:12 PM in response to 02projectby laundry bleach,Possibly Turkey has some laws that relate to this, but Apple's warranty says that they will either repair or replace at their option. You can read the warranty here in Turkish.
Best of luck.
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Jun 3, 2013 3:11 PM in response to Ralph Landry1by 02project,Hi, how can i contact apple, i am living in Istanbul and apple don't support my country phone number. I just want to solve my problem but Turkey's Apple reseller don't!
thank you.
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Jun 3, 2013 3:19 PM in response to 02projectby Ralph Landry1,Now that I see your problem, the Apple support link just deals with iPhones, try contacting Apple headquarters in the US and explain your problem and see if they have a awe to help you. The corporate contact information is: http://www.apple.com/contact and I will continue to try and find a contact point for you also.
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Jun 3, 2013 3:25 PM in response to Ralph Landry1by 02project,Please help me. this problem disturb me, when i designing on photoshop i see ghost image on my psd file!
Although i sold this mac from Turkey, our apple reseller don't support me!
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Jun 3, 2013 3:53 PM in response to laundry bleachby 02project,yeah i know Bilkom, but they not interested with me. so i share here.
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Jun 3, 2013 4:00 PM in response to 02projectby laundry bleach,So are you saying that none of the service providers in Istanbul will help you? (I had to look up where Bilkom is.) I found 12 of them in that search.
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Jun 3, 2013 4:04 PM in response to laundry bleachby 02project,yes exactly true.
bilkom etc. they are same, does not matter.