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Problems with sending email attachments to Windows computers.

37672 Views 36 Replies Latest reply: Jan 23, 2014 3:27 PM by bobb04107 RSS
  • carolindaS Calculating status...

    Right click on the image and select View as icon

  • Nickiwi Level 1 Level 1 (15 points)

    This only solves part of the problem, switching from display of the image in the message to displaying its icon.

    The worrying part is that recently my Windows PC correspondents, whether using XP, Windows 7 or whatever, and also users of other mail software on Macs or elsewhere (eg Thunderbird) STOPPED RECEIVING OPENABLE AND VISIBLE IMAGE FILES ALTOGETHER. when sent from Apple Mail under Mountain Lion (I did NOT do extra tests to see if it was still OK under Lion and Snow Leopard, remember that with Mountain Lion came a new version of Apple Mail).

     

    Several solutions outlined above in this thread work well, and Neville Hillyer worked out what was going on.

    Personally I have bought a license for "Attachment Tamer" - it just works, beautifully and transparently so I no longer need to think at all of this problem, and is WELL worth the small investment for a 3-machine license (just in case anybody suspects special interest here, I have no link with their firm - I just recognise and am grateful for well-conceived and well-built software).

  • minardi Level 1 Level 1 (0 points)

    Thank you for leading me to Attachment Tamer. Solved a long time issue with attachments. Finally resolved.

  • Nickiwi Level 1 Level 1 (15 points)

    Many thanks for the thanks ! And in turn I should like to thank all those who led me to this solution also.

  • Scottttt Calculating status...

    Likewise many thanks for helping me solve this - its an occasional major hassle Ive lived with for ages and now have a solution!

  • sammond Calculating status...

    Thanks for the Attachement Tamer tip. Whilst I don't like using 3rd party solutions for someting an app should naturally be capable of it is a good work around for now!

     

    Cheers!

  • bobb04107 Calculating status...

    I see the problem is still out here 1-23-2014, with no great solution.  I did some testing and a WORKAROUND THAT WORKED FOR ME was to send the email with NO TEXT in the message, just the attachment.  The test Outlook client was able to access the file.

     

    This seemed to be a problem ONLY with image jpg files, but I did not EXHAUSTIVELY test other types.  (which explains why the other workaround of zipping the file works, it changes the extension that outlook sees.)

     

    It did not matter whether I composed the email then attached the file, or if I right-clicked, and did "new email with attachment".  Just NO TEXT in the body of the message ! !  Any necessary info can be put into an accompanying email ( "I will send you another email with the image attached") or in the subject line ("here is the image we talked about").

     

    Hope this works for others, and saves someone from pulling out what hair they have left.

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