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My ipod nano 6th gen won't turn on

5831 Views 1 Reply Latest reply: Jun 6, 2013 6:29 AM by matt00 RSS
kreggie Calculating status...
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Jun 3, 2013 7:48 PM

This is the little nano.  I don't know how to reset on this nano--can anyone tell me?

  • matt00 Community Specialists Community Specialists (3,235 points)
    Currently Being Moderated
    Jun 6, 2013 6:29 AM (in response to kreggie)

    Hey kreggie,

     

     

    Thanks for the question. The following resource presents troubleshooting steps for the iPod nano (6th generation):

     

    iPod nano (6th generation): Hardware troubleshooting

    http://support.apple.com/kb/TS3474

     

    Will not turn on or screen remains dark

     

    - Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.

     

    - If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.

     

    - If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.

     

    - If the screen remains dark and will not turn on, then your iPod may need service.

     

    Thanks,

     

    Matt M.

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