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TS4363: OS X Mountain Lion: Cannot connect to Exchange server in Mail after upgrading

Learn about OS X Mountain Lion: Cannot connect to Exchange server in Mail after upgrading

TS4363 MAIL is very slow or wont send small attachments. I have a MacBook Pro on OS X 10.8.3

906 Views 2 Replies Latest reply: Jun 7, 2013 3:34 AM by mrwmotu RSS
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Jun 6, 2013 8:20 AM

Trying to send emails with small attachments since my upgrade is really annoying.  I use gmail and usually have to go through Safari to send.  I have tried everything suggested including trying to disable autodiscovery in preferences (which can't be found!!) and also using Terminal and the command  sqlite3 ~/Library/Mail/V2/MailData/Envelope\ Index vacuum; which comes back with an error.  Can anybody help?

MacBook Pro, OS X Mountain Lion (10.8.3), MAIL
  • Linc Davis Level 10 Level 10 (107,650 points)

    Quit Mail. Force quit if necessary.


    Back up all data. That means you know you can restore the Mail database, no matter what happens.


    Triple-click the text on the line below to select it:


    ~/Library/Mail/V2/MailData/Envelope Index


    Copy the selected text to the Clipboard (command-C). In the Finder, select


    Go Go to Folder


    from the menu bar. Paste into the box that opens (command-V), then press return.


    A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.


    Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.


    Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.


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