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Windows 8 Will not activate

536 Views 1 Reply Latest reply: Jun 6, 2013 5:29 PM by rtheb RSS
yasou5489 Calculating status...
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Jun 6, 2013 5:08 PM

I used my product key to install my windows 8 and it worked. But once i got on and tried to activate the product key it said that it was invalid. And i know that you can simply reactivate it through phone but a secondary program with the activation id is supposed to show up but it doesn't. I called windows to see if my key was not correct but they said it was fine and that it must be a technical problem. Can you tell me how to fix it?

MacBook Pro, Windows 8
  • rtheb Level 1 Level 1 (140 points)
    Currently Being Moderated
    Jun 6, 2013 5:29 PM (in response to yasou5489)

    As I recall tou need to use the activate by phone procedure.

     

    Phone activation:

    1. Press Windows key + X then click Run, then type: slui.exe 4

    2. Next press the 'ENTER' key

    3. Select your 'Country' from the list.

    4. Choose the 'Phone Activation' option.

    5. Stay on the phone (do not select/press any options) and wait for a person to help you with activation.

    6. Explain your problem clearly to the support person.

     

    If you used an upgrade key and didn't have Windows 7 installed your key will not be valid.

     

    If not the phone activation people will ask for the numbers displayed in step 2 and then you will have to input the numbers they give to you into the appropriate boxes.

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