Skip navigation

Windows 8 Will not activate

536 Views 1 Reply Latest reply: Jun 6, 2013 5:29 PM by rtheb RSS
yasou5489 Calculating status...
Currently Being Moderated
Jun 6, 2013 5:08 PM

I used my product key to install my windows 8 and it worked. But once i got on and tried to activate the product key it said that it was invalid. And i know that you can simply reactivate it through phone but a secondary program with the activation id is supposed to show up but it doesn't. I called windows to see if my key was not correct but they said it was fine and that it must be a technical problem. Can you tell me how to fix it?

MacBook Pro, Windows 8
  • rtheb Level 1 Level 1 (140 points)
    Currently Being Moderated
    Jun 6, 2013 5:29 PM (in response to yasou5489)

    As I recall tou need to use the activate by phone procedure.


    Phone activation:

    1. Press Windows key + X then click Run, then type: slui.exe 4

    2. Next press the 'ENTER' key

    3. Select your 'Country' from the list.

    4. Choose the 'Phone Activation' option.

    5. Stay on the phone (do not select/press any options) and wait for a person to help you with activation.

    6. Explain your problem clearly to the support person.


    If you used an upgrade key and didn't have Windows 7 installed your key will not be valid.


    If not the phone activation people will ask for the numbers displayed in step 2 and then you will have to input the numbers they give to you into the appropriate boxes.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.