5 Replies Latest reply: Jun 7, 2013 6:58 AM by Linc Davis
hyphenlh Level 1 Level 1 (0 points)

I have tried all the recommendations but still get the error message 103 when trying to update. I cant update any Apple updates

Can anyone shed any light and help please

iMac, OS X Mountain Lion (10.8.3)
  • 1. Re: Error 103 when updating.
    Helpstonharv Level 1 Level 1 (40 points)

    I had a similar problem when trying to update from the Apple store link, I then completed the update from Apple website and the update was sucessful.

  • 2. Re: Error 103 when updating.
    Helpstonharv Level 1 Level 1 (40 points)
  • 3. Re: Error 103 when updating.
    Linc Davis Level 10 Level 10 (118,005 points)

    Try each of the following steps.

    Step 1

    If you're trying to install more than one update, do the updates one at a time.

    Step 2

    Triple-click the line below to select it:  


    Right-click or control-click the highlighted line and select

    Services Open

    from the contextual menu. A folder should open. Move the contents to the Trash. You may be prompted for your administrator password.

  • 4. Re: Error 103 when updating.
    hyphenlh Level 1 Level 1 (0 points)

    Tried everything sugested but No luck. Even tried installing iTunes from its site. Began to load then said installation error.

    What else can I do. Nothing will update andI have 6 updates.

    • iTunes 11.0.4
    • OS X10.8.4
    • Digital Camera Raw update 4.06
    • Thunderbolt Firmware 1.2
    • iMovie Update 9.0.9
    • iPhotp Update 9.4.3
  • 5. Re: Error 103 when updating.
    Linc Davis Level 10 Level 10 (118,005 points)

    If you have more than one user account, these instructions must be carried out as an administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

    Select "/var/log/install.log" from the file list on the left. If you don't see that list, select

    View Show Log List

    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).


    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

    When posting a log extract, be selective. Don't post more than is requested.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.


    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.