Currently Being ModeratedJun 8, 2013 2:32 AM (in response to mdelvecchio)
The restart suggestion worked for me. Thanks!
Currently Being ModeratedJun 16, 2013 12:58 PM (in response to Icebugz)
My AppleTV gen 3 won't let me play my purchased movies in the cloud 95% of the time. I tried the RESET solution but it only worked for the next movie i played. After that, the error message came back. Apple needs to fix this because I started switching over my video library to itunes-only purchases a couple of years ago just to be able to stream them one day. This is quite a bummer. C'mon Apple! I think a partial refund is in order.
Currently Being ModeratedJun 26, 2013 8:26 PM (in response to Icebugz)
Having the same issue here in Dallas tonight. Extremely frustrating to see there is no solution posted...just wait and see. Two part process Apple FIX & IT for good this time!
Currently Being ModeratedAug 2, 2013 8:47 PM (in response to Icebugz)
This happened to us tonight, only for one TV show. Resetting the Apple TVs or signing out and back in didn't work. We were able to get around it was to search for the TV show as if we were going to buy it again, then select it and it plays with no problem! Hope this helps...
Currently Being ModeratedAug 2, 2013 9:26 PM (in response to Icebugz)
Same problem, but only to certain purchased TV Shows. The ones that have more than 2 Seasons
Currently Being ModeratedAug 3, 2013 1:30 AM (in response to Icebugz)
Something magical and mysterious happened after I posted to this site: Apple TV started working exactly as it should. All of my Purchased items were available on Apple TV all of the time just as they should. I realized that Apple does not monitor nor moderate this forum but it sure was a big coincidence that everything just clicked when i posted here. PTL.
Currently Being ModeratedAug 8, 2013 2:42 PM (in response to baldurfromabingdon)
Mine is doing the same thing. I have one season of three shows and they all work but I have four seasons of one show and it doesn't work. I tried the whole reset and reboot everything twice but it doesn't work. This *****.
Currently Being ModeratedAug 10, 2013 5:08 PM (in response to wagn0220)
I have the same problem. Previously purchased shows are no longer working within iTunes on Apple TV 3rd gen. I bought the whole series of Battlestar Galactica and Lost years ago and I currently cannot access them. My other shows work though. This is very worrisome as these shows cost me a lot of money to buy.
Currently Being ModeratedAug 23, 2013 1:33 PM (in response to MDenis)
Hey I contacted apple support and this was their solution: "I have found that you may be able to watch these episodes if you search them as if you were going to purchase them again and choosing to play them from there."