TS2755: If you can't send or receive messages with your iOS device
Learn about If you can't send or receive messages with your iOS device
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Helpful answers
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Jun 8, 2013 6:01 AM in response to jamie74wwby wegras,If you are in Australia why not say
This is WW forum and chances anyone outside Australia having a clue who you are talking about is slim.
However they are not a supported Apple carrier so it could be any reason .you will probably need to sort it out with them .Most likely is they do not support voicemail
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Jun 8, 2013 10:16 AM in response to jamie74wwby chattphotos,Not all services are available on all Carriers.
Plus, you may need to update the APN for MMS.
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Jun 8, 2013 10:38 AM in response to jamie74wwby Keith Doherty3,★HelpfulYour issues are a result of Kogan being a mobile virtual network operator (MVNO) and your phone almost certainly has picked up the setings for Telstra.
As you are not a Telsra subcriber you are blocked from their data network
You need to change the Data setting to those recognised by Kogan (So they can charge you !)
Kogan Help line settings that need manually setting:-
For customers with iPhones, you may be able to change your APN settings by going to: Settings > General > Cellular Data Network.
You can also view this article on the Apple support site.
The APN Data Settings for Kogan Mobile are listed below:
Combined Data and MMS setting
Name: Mobile Data
APN: mdata.net.au
Proxy: (blank)
Port: (blank)
Username: (blank)
Password: (blank)
Server: (blank)
MMS proxy: 10.1.1.180
MMS port: 80
MMS Protocol: WAP 2.0
MCC: 505
MNC: 01
Authentication: (blank)
APN type: default,dun,supl,mms
NB. The menu Cellular Data Nework is SIM card dependant - If your SIM card doesn't support it -This won't show up and you will need to contact Kogan either for a differing SIM card or for them to send you an SMS containing the necessaery profiles.Message was edited by: Keith Doherty3
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Jun 8, 2013 4:48 PM in response to Keith Doherty3by jamie74ww,Thanks Keith, none of that info shows up in settings so I'll contact Kogan to get it sorted.