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Asks for Serials after restart

399 Views 7 Replies Latest reply: Jun 21, 2013 1:10 AM by léonie RSS
Joshua Hawkins Level 1 Level 1 (0 points)
Currently Being Moderated
Jun 7, 2013 8:22 AM

Hello all...

 

I recently upgraded my Macbook.  I transferred everything over using Migration Assistant and a Time Machine Drive.

 

Now, after every system restart, I am asked to put in serial numbers for Aperture.  I originally purchased Aperture 2, and upgraded later to Aperture 3.  Its kind of a pain to have to do so.  Is there any workaround?

 

Thanks

MacBook Pro, OS X Mountain Lion (10.8.2), 2.6 GHz Intel Core i&, 8 GB 1600 MH
  • léonie Level 8 Level 8 (46,535 points)
    Currently Being Moderated
    Jun 7, 2013 8:32 AM (in response to Joshua Hawkins)

    How are you entering the serial numbers? Are you signed in as administrator or are doing this from a regurlar user account? Try to enter the serial number as an administrator.

     

    One problem with the serial number may be, that you migrated an old "ProAppSystemID" file, that may be corrupted or write protected.

     

    • Check, if you still have an old file "ProAppSystemID" in your System Library.
    • Quit Aperture.
    • Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
    • Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
    • Reenter your serial number, hopefully for the last time.

     

    All this has to be done with administrator privileges, because the ProAppSystem ID needs to be stored in the system library.

     

    Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp

     

    Use the Finder's "Go" menu

     

         Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location

    your MacintoshHD/Library/Application Support/ProApps/ProAppsSystemID

     

     

    Regards

     

    Léonie

  • léonie Level 8 Level 8 (46,535 points)
    Currently Being Moderated
    Jun 8, 2013 11:14 AM (in response to Joshua Hawkins)

    You do not need the original install disks to reinstall Aperture.

    You can download the Aperture Trial here:

    Aperture 3.1 Trial

     

    Delete your current Aperture version from the Applications folder, then run the Trial installer and immediately update using "Software Update" from the -menu.

     

    Then launch Aperture and enter your serial numbers, all while signed in as an administrator.

  • léonie Level 8 Level 8 (46,535 points)
    Currently Being Moderated
    Jun 8, 2013 11:29 AM (in response to Joshua Hawkins)

    You will have to enter both serial numbers - the original version 2 number and the upgrade serial.

     

    Otherwise there is no difference between the Trial version and the version sold on the installation media.

     

    BTW, since you are using Mt. Lion - since MacOS X 10.7 and later the "Automatic Termination" in the process system may keep the processes stored in the RAM, without really quitting the program, even if you use the "Quit" command. If you see no effect, after removing preferences or other files from the libraries, repeat the process, but log off and on again after moving the files. Otherwise these files may be restored from the caches.

  • léonie Level 8 Level 8 (46,535 points)
    Currently Being Moderated
    Jun 21, 2013 1:10 AM (in response to Joshua Hawkins)

    You are welcome!

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