HT202340: iPhone: Understanding SIM cards
Learn about iPhone: Understanding SIM cards
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Helpful answers
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Jun 8, 2013 6:22 PM in response to newmania6by Allan Sampson,Your original iPhone 4 was purchased where?
New direct from Apple or new direct from an officially retailer or carrier?
You purchased the brand new iPhone from where?
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Jun 8, 2013 11:51 PM in response to newmania6by Allan Sampson,If the first iPhone was purchased from Apple as unlocked, it sounds like the new iPhone was not.
Contact AppleCare or make an appointment at an Apple Store if there is one nearby.