Skip navigation

iTunes 11.0.3. randomly crashing

11105 Views 51 Replies Latest reply: Sep 25, 2013 8:49 AM by bennettfromwooster RSS
  • kuduboet Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 9, 2013 6:34 AM (in response to neilbaldwin)

    So I went to 11.0.4 since I had nothing to lose with it crashing all the time, been open for 2 plus days now with no crashes so fingers crossed they sorted it out, I couldn't do a day before with version 11.0.3. Hope this helps those in the same boat that I was in.

  • robert115 Calculating status...
    Currently Being Moderated
    Jun 9, 2013 7:53 AM (in response to kuduboet)

    THanks for the tip, Kudu.  Earlier I had contacted Apple Support, and the fix they offerred crshed after a couple of hours.  I've done the 11.0.4 upgrade, and will keep my fingers crossed.  It's been a real pain.  Until the 11.0.3 upgrade I never had any problems with iTunes (I'm running OS 10.6.8)


    Here's hoping!

  • DylanTheDog Calculating status...
    Currently Being Moderated
    Jun 26, 2013 2:05 PM (in response to thscha)

    I have upgraded tp 11.0.4 because I had an issue with copying music to a playlist.  It allowed one copy then froze, 'Not responding'.  I still have the same problem now, with 11.0.4.

  • Brunettin Calculating status...
    Currently Being Moderated
    Jun 26, 2013 5:20 PM (in response to neilbaldwin)

    Yeah I came this thread because I AM using 11.0.4 and I'm getting all kinds of crashing and app lock-up. I'm importing a bunch of old CDs and iTunes crashes/locks up every 4 or 5 discs. I just zapped PRAM like five times on restart followed by five permission repairs in succession. So clearly THAT didn't work.

  • quattromic Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 19, 2013 1:30 AM (in response to thscha)

    Same here. Having iTunes 11.0.5 (5) on OS X 10.8.4. The freeze seems always to appear while listening to aac streams (that are manually created and added to a "MyRadio" playlist).


    The Problem persists since 11.x.x. Apple, please get your hands on to fix that.

  • JohnnyVan_au Calculating status...
    Currently Being Moderated
    Sep 24, 2013 7:38 AM (in response to thscha)

    I also got this problem in windows 8 64bit, but I found the solution.

    Follow these step:


    1. From your desktop, right-click "My Computer" and click "Properties" (If you don't have the "My Computer" icon on your desktop, use the following steps, 0.1 - 0.5)



    0.1 - Click the Start Menu button (Or use the Windows button on your keyboard)

    0.2 - Locate "Computer" (should be in the right panel near the middle)

    0.3 - Right-click on "Computer"

    0.4 - Click "Properties" from the option pane

    0.5 - This should have opened the "System" window (in the control panel also), continue to step 2



    2. In the "System" window, click on "Advanced system settings", this brings up the "System Properties" window





    3. In the "System Properties" window, click on the "Advanced" tab



    4. In the "Advanced tab", click the "Environment Variables" button



    5. In the "Environment Variables window", find and highlight the "Path" variable in the "Systems Variables" section



    6. Click the "Edit" button to bring up the "Edit System Variable" window.



    7. Finally, place your mouse cursor at the very end of the "Variable Value", and modify the variable value by adding the following (EXACTLY) to the end:



    ;C:\program files (x86)\common files\apple\apple application support\

  • bennettfromwooster Calculating status...
    Currently Being Moderated
    Sep 25, 2013 8:49 AM (in response to JohnnyVan_au)

    JohnnyVan_au - you're a genius!!!  This works!!! Thanks so much for taking the time to post it. Your directions are clear, spot on, and right!! BEW

1 2 3 4 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (2)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.