HT3805: Aperture 3: Troubleshooting BasicsLearn about Aperture 3: Troubleshooting Basics
Currently Being ModeratedJun 9, 2013 9:58 AM (in response to RobertDeanHansen)
how exactly are you trying to export?
File > Export > Original or File > Export > Version?
Or are you using an export plug-in?
For me, both " Export > Original" and "Export > Version" are working very well.
Where are you exporting to? Your Desktop, an external drive, or a remote location?
What kind of image files do you have? raw,jpeg, referenced or managed?
Currently Being ModeratedJun 9, 2013 4:49 PM (in response to léonie)
Any file export does not work, it just hangs for a while and then nothing it does not export versions or originals. I'm running 10.8.4
Currently Being ModeratedJun 9, 2013 9:38 PM (in response to RobertDeanHansen)
Try trashing your aperture.plist and see if the if still fails with the default settings.
Currently Being ModeratedJun 9, 2013 10:32 PM (in response to RobertDeanHansen)
This looks like a known sandboxing error: See this long thread: Re: Create New Library
- Repair permissions using Disk Utility.
- Remove the Aperture's user preferences (com.apple.aperture.plist) from the User Library's Preferences folder as described here:
- Also remove the cached /Users/YourUserName/Library/Containers/com.apple.Aperture/Container.plist
- Also remove the cached /Users/YourUserName/Library/Caches/com.apple.Aperture
Your User Library is hidden by default in Mt. Lion - to open it in a Finder window use the "Go" menu from the Finder's main menu bar.
- Quit Aperture, if it is running. Log off and on again.
- Open the user library by using the Finder's "Go > Go to Folder" menu and hold down the options-key, until "Library" appears in the drop down menu. Select it.
- In the widow that will open, scroll down to "Preferences"
- From the "Preferences" folder remove "com.apple.Aperture.plist".
- From the "Containers" folder remove com.apple.Aperture/Container.plist
- From the "Caches" folder remove com.apple.Aperture
Then try to launch Aperture again.
But deleting the "Preferences" file will cause Aperture to forget the preferences settings. Be prepared to have to reset all options you set using the Aperture Preferences panel.
Currently Being ModeratedJun 10, 2013 6:52 AM (in response to léonie)
I decided to try an experiment and made a new user. Aperture now works! Now I have to transfer all my documents to the new user.
Currently Being ModeratedJun 10, 2013 8:43 AM (in response to RobertDeanHansen)
Aperture now works! Now I have to transfer all my documents to the new user.
You can either start to transfer all your documents to the new user account, for example by simply moving them to your public folder or the "Shared" folder, or you could trouble shoot your current account.
- Look at the folders in your user library that I pointed to: Preferences, Caches, Application Support
- Compate the settings in the System Preferences panel: Have you enabled any non-Apple Preferences panes ? Have you enabled Login Items in "User&Groups" for your current account?
- Have you installed Aperture plug-ins, that are only active in your current account?
Currently Being ModeratedJun 10, 2013 5:00 PM (in response to léonie)
I'll have to check my preference panes, I use very specific stuff, ie... menu meters and NTFS stuff
Currently Being ModeratedJun 11, 2013 1:49 AM (in response to RobertDeanHansen)
Try if turning on any of them in the user account that is working, will cause problems with Aperture. Then disable or uninstall that preference pane.