Skip navigation

Question mark on QuickTime logo. Please help!

1217 Views 4 Replies Latest reply: Jun 9, 2013 8:23 AM by Jon Walker RSS
kjw1984 Calculating status...
Currently Being Moderated
Jun 8, 2013 7:53 PM

QuickTime logo with question mark keeps showing up on a video that worked earlier today (I haven't changed any settings.) The URL I'm trying to access is http://historicalthinkingmatters.org/scopestrial/.

Everything on the site works, save for the Quicktime videos. I've tried enabling and disabling Quicktime, Flash, Silverlight, and Flip4Mac in various configurations. I have tried Chrome, Firefox, and Safari (all latest versions). Is the content on the site broken, or is there something I can do to make it work on my end?

 

I realize this question has been asked before, but I can't find a workable solution in any previous threads.

MacBook (13-inch Mid 2010), OS X Mountain Lion (10.8.4)
  • QuickTimeKirk Level 8 Level 8 (47,350 points)
    Currently Being Moderated
    Jun 9, 2013 5:24 AM (in response to kjw1984)

    None of the videos at that site worked for me. Looking through the page code I couldn't find a URL for the QuickTime files.

    Only the page author can fix it.

  • Jon Walker Level 6 Level 6 (17,520 points)

    None of the videos at that site worked for me. Looking through the page code I couldn't find a URL for the QuickTime files.

    Only the page author can fix it.

    src="http://chnmstreaming.gmu.edu/historicalthinking/Scopes_Stream.mov"

     

    QTKirk, source code appears to be pre-cached by previous web page before jumping to this page. In any case, the streaming server appears to be down or at least off-line when you try to access the video stream directly which probably explains both the displayed question mark and the "now you see it—now you don't" nature of access mentioned by the OP here.

     

    SJAUG.png

    iMac, OS X Mountain Lion (10.8.4), 3.4 GHz Quad Core i7, 12GB 1333 MHz
  • QuickTimeKirk Level 8 Level 8 (47,350 points)
    Currently Being Moderated
    Jun 9, 2013 8:14 AM (in response to Jon Walker)

    Thanks, Jon.

    It still means the authors need to fix things and it's not a problem caused by QuickTime.

  • Jon Walker Level 6 Level 6 (17,520 points)

    It still means the authors need to fix things and it's not a problem caused by QuickTime.

    Or it may only be routine maintenance being performed over the weekend. In any case I would try again on a weekday to see if content is then available. Also noted that local web server stored content is still available.

     

    Take care and have a good weekend. I've got to go start on the yard... Argh...!

     

    SJAUG.png

    iMac, OS X Mountain Lion (10.8.4), 3.4 GHz Quad Core i7, 12GB 1333 MHz

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.