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Sync-ing iphone 5 after Laptop HD repair & iTunes reinstall: Seeing "Erase iPhone message". What should I do?

432 Views 3 Replies Latest reply: Jun 9, 2013 2:19 PM by markwmoss RSS
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Jun 9, 2013 1:44 PM

Recently I had to return to my Windows 7 Dell laptop back to the vendor to have its hard drive replaced after a failure (probably the last Windows device I ever buy). Fortunately I had all my data, including iphone and iTunes library backed up to Mozy.


When Dell sent me my laptop back I reinstalled my data and apps on the laptop (including iTunes) and then connected my iPhone 5 to the laptop via USB. When I elect to sync the iPhone, I'm now seeing the following message: "The iPhone 'Mark's iPhone' is synced with another iTunes library. Do you want to erase this iPhone and sync with this iTunes library? An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library.  "


The word "erase" makes me a little nervous - is there any risk I might lose any/all my music/apps if I select yes? I think my music is all backed in the iTunes library, but what about the apps?


For some reason, after the HD repair, iTunes think I'm trying to connect to a different iTunes library. I get that I can only sync with one library but I don't understand why iTunes now thinks I'm sync-ing to a different computer.


Incidentally, I'm about to buy an iMac and will then look to sync my iPhone with that instead of the Windows laptop. Would I have similar issues again?


What's the best way to manage moving your iPhone sync from one computer to another and defintely not lose anything on the iPhone?


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