HT203356: If iTunes doesn't respond when you connect an iOS device
Learn about If iTunes doesn't respond when you connect an iOS device
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Jun 11, 2013 9:38 AM in response to Kelly Austin Evansby sheila_m.,Hello Kelly,
You may need to change your payment information to "None" in account settings on your iPhone. I found an article with these steps:
Changing your account information using an iOS device:
- Tap Settings on the Home screen.
- Tap iTunes & App Stores.
- Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
- Tap View Apple ID.
- Enter your Apple ID password.
To update your name, billing address, or payment information, follow these instructions:
- In the Edit section, tap Payment Information.
- Update the information that you want to change.
- Tap the Done button when finished.
Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.
You can find the full article here:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.
