Skip navigation

Why my iPhone appears in My Computer but does not appears in iTunes ?

133 Views 2 Replies Latest reply: Jun 10, 2013 2:27 AM by raven_wrish RSS
raven_wrish Calculating status...
Currently Being Moderated
Jun 10, 2013 2:05 AM

Hello Everyone,
Newbie here, really need help


I've got an iPhone 4 recently, still in great condition..
When I connect it to my laptop it detected as a portable device in "MY COMPUTER", but my iTunes doesn't detect it..

I've tried to reinstall itunes as it shown on this link

But the problem persisted, i also try to uninstall AVG Antivirus, but nothing seems to affected the problem

I'm using Windows 7 Home Premium x64bit, iTunes 11, and iOS 6.13 on iPhone 4


Please Kindly share your knowledge..


email me :

iPhone 4, iOS 6.1.3


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.