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Q: my touch5 just been stolen today,and I didn't turn on the "icloud"APP,so I can't find it's location right now,is there anyway can help me with the problem?I just wanna lock my itouch so nobody can use it,is there any surpport for me?

Dear Apple:

  My touch has been stolen today,I just bought in Feb,and I didn't keep the serial  number of my touch,I have no idea how to find the number,when I tried to find it on ICLOUD, I founded that my touch is "offline",so all I can do now is asking for your help,is there anyway can help me with the number of my touch?because I wanna lock it so the thief can't use it or change my data,can I have my serial number in store?or other place?Thank you so much for your help!

  best wishes!

 

your Cassie

iPod touch, iOS 6.1.3, itouch 5

Posted on Jun 10, 2013 8:43 AM

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