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charging issues

129 Views 2 Replies Latest reply: Jun 10, 2013 5:46 PM by Texas Mac Man RSS
lisawilliams73 Calculating status...
Currently Being Moderated
Jun 10, 2013 6:23 AM

My Ipad won't charge or connect to itunes, any ideas??????

iPad 2
  • nsdjoey Level 3 Level 3 (645 points)
    Currently Being Moderated
    Jun 10, 2013 9:01 AM (in response to lisawilliams73)

    Perform a Reset on the iPad (different from just restarting).

     

    Hold down on both the Sleep and Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work for your charging and connection issue.

     

    Try charging again and try connecting to iTunes again.

     

    Hope this helps!

    ~Joe

  • Texas Mac Man Level 8 Level 8 (44,340 points)
    Currently Being Moderated
    Jun 10, 2013 5:46 PM (in response to lisawilliams73)

    Could be a cable problem or the 30-pin connector is not seated properly.

     

    Do you have another cable to use?

     

     Cheers, Tom

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