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TS3147: Troubleshooting printer issues in OS X

Learn about Troubleshooting printer issues in OS X

TS3147 network problem connecting ricoh 3500?

166 Views 0 Replies Latest reply: Jun 10, 2013 9:19 AM by hotrodstew RSS
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Jun 10, 2013 9:19 AM

I have a new MAC desk top. We just a printer in our office. When Ii tried to connect the error was a network problem.

When I connected my bosses MAC laptop, it downloaded, but when a test page was attempted it printed 6 pages of gibberish and continued to kick out dozens of blank pages from the printer

 

Is my desk top a network problem, or is there something more i need to do with my new MAC

Thanks

iMac, iOS 6.1.4

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