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Lost emails?

133 Views 2 Replies Latest reply: Jun 10, 2013 12:29 PM by Linc Davis RSS
roroco1 Calculating status...
Currently Being Moderated
Jun 9, 2013 6:42 PM

My email icon has the number 24 but I have only 7 emails in my in box. Where are the other 17 emails?

iMac (24-inch Early 2008), OS X Mountain Lion (10.8.2)
  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Jun 9, 2013 7:36 PM (in response to roroco1)

    Hello,

     

    Make a new Smart Mailbox that only includes Unread Mails, do they show in that Smartbox?

  • Linc Davis Level 10 Level 10 (107,390 points)
    Currently Being Moderated
    Jun 10, 2013 12:29 PM (in response to roroco1)

    Quit Mail. Force quit if necessary.

     

    Back up all data. That means you know you can restore the Mail database, no matter what happens.

     

    Triple-click the text on the line below to select it:

     

    ~/Library/Mail/V2/MailData/Envelope Index

     

    Copy the selected text to the Clipboard (command-C). In the Finder, select

     

    Go Go to Folder

     

    from the menu bar. Paste into the box that opens (command-V), then press return.

     

    A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.

      

    Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.

     

    Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.

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