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Print Shortcut does not use set Print Defaults

184 Views 3 Replies Latest reply: Jun 14, 2013 2:33 PM by BDAqua RSS
jehrke7 Level 1 Level 1 (0 points)
Currently Being Moderated
Jun 10, 2013 1:11 PM

Hi there!


I have a question regarding using the Print Command in Mac's version of Office.  I will try my best to describe the issue.


I have a user who wants his default print settings to include 1-sided printing.  If he goes and sets up the feature like that and then saves those settings as his default print settings it prints 1-sided printouts when he selects File>Print or Cmd>Print.  It does not print 1-sided however, if he selects the Print Command shortcut (the little printer button shortcut).


I attempted to remove the shortcut and re-add it, being sure to select the shortcut whose description included using the default print settings but it still won't work.  Anyone seen this before?  Any thoughts?



MacBook, Mac OS X (10.6.5), Not sure which iOS..10.6 something


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