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Print Shortcut does not use set Print Defaults

184 Views 3 Replies Latest reply: Jun 14, 2013 2:33 PM by BDAqua RSS
jehrke7 Level 1 Level 1 (0 points)
Currently Being Moderated
Jun 10, 2013 1:11 PM

Hi there!

 

I have a question regarding using the Print Command in Mac's version of Office.  I will try my best to describe the issue.

 

I have a user who wants his default print settings to include 1-sided printing.  If he goes and sets up the feature like that and then saves those settings as his default print settings it prints 1-sided printouts when he selects File>Print or Cmd>Print.  It does not print 1-sided however, if he selects the Print Command shortcut (the little printer button shortcut).

 

I attempted to remove the shortcut and re-add it, being sure to select the shortcut whose description included using the default print settings but it still won't work.  Anyone seen this before?  Any thoughts?

 

Thanks!

MacBook, Mac OS X (10.6.5), Not sure which iOS..10.6 something

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