HT1574: Redeeming iTunes Gift Cards and content codesLearn about Redeeming iTunes Gift Cards and content codes
Currently Being ModeratedJun 13, 2013 6:35 AM (in response to Susan6672)
I'm sorry to hear you are having issues with the Gift Card you purchased.
If you are having issues with this, the following article will help:
You'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
- Go to the iTunes support page and select your iTunes country.
- From the iTunes support page, choose Contact Support on the lower-left side of the page.
- Follow the instructions to get iTunes Store support assistance.
I hope this information helps ....