Skip navigation

imported songs from cds wont play on itunes

3715 Views 2 Replies Latest reply: Jun 11, 2013 2:04 AM by catnoir RSS
emrev Level 1 Level 1 (0 points)
Currently Being Moderated
May 16, 2013 2:56 PM

basically some of the cds that i have tried to import will not play on my itunes on my laptop, i have no idea why.

i have imported them before on itunes and they worked fine.

iPod touch, iOS 6
  • pedro d Community Specialists Community Specialists (1,510 points)
    Currently Being Moderated
    May 18, 2013 2:38 PM (in response to emrev)

    Hello there, Emrev.

     

    There can be many reasons this may be occurring. The following Knowledge Base article is a great resource:

     

    iTunes 11 for Windows: Import songs from CDs

    http://support.apple.com/kb/PH12486

     

    You might find the following section of particular use, but please review the entire document for helpful information:

    If you have trouble importing songs from an audio CD

    If iTunes doesn’t recognize audio CDs or if you’re having trouble importing songs, check the following:

    • If iTunes doesn’t recognize an audio CD (it doesn’t appear in the iTunes window), quit iTunes, then open it again by double-clicking the app icon in the iTunes folder in the Program Files folder on your hard disk. Do not open iTunes using the shortcut on your desktop. If iTunes now recognizes the CD, delete the iTunes shortcut and create a new one.
    • Choose Edit > Preferences, and click Import Settings. If the “Use error correction when reading Audio CDs” checkbox is not selected, select it. If it’s already selected, deselect it.
    • If you’re having trouble importing songs, make sure you check your computer or drive manufacturer’s site for firmware updates and install any that are appropriate for your computer and CD or DVD drive.
    • Make sure you have the latest software updates for Windows or your CD or DVD drive. Check the Windows website and your computer or drive manufacturer’s site for updates. Also make sure you have the latest drivers for your video and sound cards.
    • If you have more than one CD or DVD drive, try using iTunes with each drive.
    • To see if iTunes can find any problems with your CD drive, choose Help > Run CD Diagnostics and choose DVD/CD Diagnostics. For help with understanding the diagnostics results and other CD troubleshooting information, see Additional troubleshooting tips for burning issues at the Apple Support website.
    • If it’s taking a long time to import a song (more than 10 minutes) from an audio CD, the CD may be dirty or scratched. Try cleaning the CD with a soft, lint-free cloth, and then importing the songs again.

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro D.

  • catnoir Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 11, 2013 2:04 AM (in response to pedro d)

    Hi Pedro,

     

    Importing problem for me is solved by:

     

    • If iTunes doesn’t recognize an audio CD (it doesn’t appear in the iTunes window), quit iTunes, then open it again by double-clicking the app icon in the iTunes folder in the Program Files folder on your hard disk. Do not open iTunes using the shortcut on your desktop. If iTunes now recognizes the CD, delete the iTunes shortcut and create a new one.

     

    but deleting the itunes shortcut and creating a new one does not? So I have to quit and restart to import each CD? Changing the desktop icon does not seem like a lofgical fix as I am not using it to start itunes? Any ideas?

     

    cheers,

     

    Catnoir

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.