Q: my shuffle won't charge.  will this reset correct this problem, or is it dead?

Hello loisflmom,

I love my iPod shuffle, and I would be concerned too if it wasn't charging.  I found an article that addresses issues with charging the iPod shuffle more specifically.  I recommend following the steps under the section titled, "iPod shuffle doesn't respond or won't turn on" in the following article:

iPod shuffle troubleshooting and service FAQ

http://support.apple.com/kb/TS1412

Thank you for posting in the Apple Support Communities. 

Best,

Sheila M.