bengebenge

Q: Download Error. Tap to retry.

Whenever I try and download a song from itunes directly to my iphone I get the message: Download Error. Tap to retry.

I've checked that I don't have any t&c's to accept in itunes and that the files are under 10mb. I've also tried deauthorizing and reauthorizing my compueter which doesn't help.

Does anyone have any other ideas? I'm using a brand new 3GS which syncs with windows vista.

Thanks in advance

iPhone 3GS, iPhone OS 3.0.1

Posted on Sep 25, 2009 12:01 PM

Close

Q: Download Error. Tap to retry.

  • All replies
  • Helpful answers

first Previous Page 7 of 11 last Next
  • by previewfirst,

    previewfirst previewfirst Dec 25, 2012 1:09 PM in response to Chris Hewson
    Level 1 (5 points)
    Dec 25, 2012 1:09 PM in response to Chris Hewson

    Tried the whole tapping thing a few times.  Then saw your post.  Just a memory issue.  Thanks for saving me a bunch of frustration on Christmas. 

  • by Alex.Libkind,

    Alex.Libkind Alex.Libkind Jan 3, 2013 2:37 PM in response to previewfirst
    Level 1 (0 points)
    Jan 3, 2013 2:37 PM in response to previewfirst

    I just wonder, how much time Apple need to solve this problem? I have the same issue on brand new iPad. No music or movie downloads whatsoever. At the same time, all iPhone downloads are fine.

  • by Tlglaster,

    Tlglaster Tlglaster Jan 8, 2013 5:05 PM in response to Green.Box
    Level 1 (0 points)
    Jan 8, 2013 5:05 PM in response to Green.Box

    It's simpler than all of those solutions

     

    1. Go to the download window in iTunes

    2. Select the movie with the error

    3. Swipe left quickly

    4. A delete button comes up

    5. Select delete

  • by Alex.Libkind,

    Alex.Libkind Alex.Libkind Jan 9, 2013 12:14 AM in response to Tlglaster
    Level 1 (0 points)
    Jan 9, 2013 12:14 AM in response to Tlglaster

    Nice, and what if I still want to download?

  • by danowen79,

    danowen79 danowen79 Feb 25, 2013 2:06 PM in response to bengebenge
    Level 1 (0 points)
    Feb 25, 2013 2:06 PM in response to bengebenge

    None of the many "fixes" for this common error worked for me, having trawled the net for days. I solved the issue by getting a new iPhone, within the 14-day return deadline. This suggests it is a hardware fault, or that the inbuilt iTunes app was installed incorrectly? I know this won't help most people, but hopefully more people will properly trial their Apple products when they first purchase them, so you can swap faulty ones. The tech guys at my local store had NO idea how to fix it, so getting a new phone was the only option... and it did work.

  • by millicentsf,

    millicentsf millicentsf Mar 6, 2013 12:42 AM in response to rikoseth
    Level 1 (0 points)
    Mar 6, 2013 12:42 AM in response to rikoseth

    thanks so much for this fix.  i had the "download error, tap to retry" issue when trying to download a movie to my ipad while traveling, and it worked like a charm!  I had spent 2 hours trying to troubleshoot, but this worked!  thanks again!

  • by coolAlpesh,

    coolAlpesh coolAlpesh May 8, 2013 5:49 AM in response to BlueHairedGirl
    Level 1 (0 points)
    May 8, 2013 5:49 AM in response to BlueHairedGirl

    Try this: sign in and out your youtube account right in your device.

  • by Mitch5031,

    Mitch5031 Mitch5031 Jun 11, 2013 12:38 PM in response to bengebenge
    Level 1 (0 points)
    Jun 11, 2013 12:38 PM in response to bengebenge

        This is not just happening to me by the itunes store but for all my apps that need wifi like youtube,etc.

  • by Bryan Navarro,

    Bryan Navarro Bryan Navarro Jun 13, 2013 6:26 AM in response to bengebenge
    Level 1 (5 points)
    Jun 13, 2013 6:26 AM in response to bengebenge

    Here's the fix:

     

    1. Go into iTunes on the computer, delete the offending tracks, check the box to remove from iCloud, and throw them in the trash/recycle
    2. Go to store - update itunes match
    3. Retreive the items from the trash and throw into a temporary place (desktop)
    4. Re-add them to the iTunes library
    5. Select the songs, right click and choose Add to iCloud
    6. If any don't add right away, re-select and choose Add to iCloud until all songs are added
    7. They should show up on your other devices now and should download just fine

     

    The issue is that some songs aren't being correctly added/uploaded and are in a weird state of flux.  Doing this flushes it and corrects the issue.

  • by Aniqa91 ,

    Aniqa91 Aniqa91 Jul 5, 2013 11:33 PM in response to bengebenge
    Level 1 (0 points)
    Jul 5, 2013 11:33 PM in response to bengebenge

    i was facing this problem since i tried to download. the solution i came up with was to change your network connection. i was using my carrier connection and it would come with done or retry. so i tried a wifi connection at my friend's and it worked. if done or retry shows up again then you can pause it and then load again and that would work and the apps would get downloaded

  • by Semperius,

    Semperius Semperius Jul 16, 2013 4:38 PM in response to MrHoffman
    Level 1 (0 points)
    Jul 16, 2013 4:38 PM in response to MrHoffman

    Outstanding! This worked like a charm!

  • by Foofee1,

    Foofee1 Foofee1 Sep 20, 2013 11:35 PM in response to Semperius
    Level 1 (0 points)
    Sep 20, 2013 11:35 PM in response to Semperius

    Ok I just updated to ios 7 had this problem. I went into music on my iphone and then went into songs and played the song that had the problem twice, while playing I try downloading it again and it worked.

  • by Dr-House,

    Dr-House Dr-House Sep 22, 2013 10:53 AM in response to bengebenge
    Level 1 (5 points)
    Sep 22, 2013 10:53 AM in response to bengebenge

    Ok so, I have tried every solution in this entire thread.  After restoring from icloud backup on a iPhone 5s I had this issue with three songs.  After trying EVERY possible solution I tried to restore the phone again.  It now errors out on different songs this time.  This has to be an issue inherent to iOS 7.  I tried removing the offending songs from iTunes and resyncing tghe cloud and itunes match, no dice.  The "delete" functionality is gone from the download list in iOS 7 altogether, swiping to the left does nothing,.  I have even tried reverting back to syncing my music on the computer, no dice.  I have even rebuilt the itunes library from scratch on my computer deleting the entire app with "sudo" mentioned in another discussion  -- nothing.  I tried playing the songs that have the error (they stream fine but wont dload???) this doesn't help.  The issue seems to be local to the iphone itself but is not the actual song files because each time I do a full restore it is different files.  I am very computer savvy but have never run into an issue like this, those download errors are permanently stuck in my download que and CANNOT be removed.  I've never was this stuck in iOS 6 or even any of the iOS 7 betas...only the final version on a 5s, even restoring my old iphone 5 works and I can remove the "dload errors tap to retry" just not on the 5s...Totally lost and frustrated.

  • by Dr-House,

    Dr-House Dr-House Sep 22, 2013 10:59 AM in response to Dr-House
    Level 1 (5 points)
    Sep 22, 2013 10:59 AM in response to Dr-House

    Also trying to "pause" the dload before it errors out again does not work.  I have officially given up, hopefully apple recognizes this and fixes with 7.0.2.  It is not corrupted data or a bad backup for sure.  I have now even wiped my iphone and restored it and a new"iphone" and when I dload a large block of music 1500+ songs at least 2 error out, random tracks no matter what...???

  • by danowen79,

    danowen79 danowen79 Sep 22, 2013 11:54 AM in response to Dr-House
    Level 1 (0 points)
    Sep 22, 2013 11:54 AM in response to Dr-House

    Dr House - is your phone in warranty? Ideally, less than a month? I had exactly this problem and it was only fixed by replacing the phone. They did this in the shop as part of a 40-day return. It isn't specific to iOS7 - this appears to happen a lot. I'm surprised Apple have never put out an official fix, that I can see.

first Previous Page 7 of 11 last Next