Q: I recently purchased the first season of a tv series. I purchased this about three or four days ago and though I expected the download to take some time so far none of the episodes have downloaded. Is there any way to cancel the purchase?

Hello Gismo201,

The following article details the process of reporting a problem with a purchase that you've made from the iTunes Store.

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/HT1933

To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:

1. Find the email receipt for your purchase.
2. Click Report a Problem under the app that is having the issue.
3. When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
4. Click Report a Problem next to the item you are having an issue with.
5. From the Choose Problem dropdown menu, choose the appropriate issue.
6. Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
7. Click Submit to have your issue reviewed.

Cheers,

Allen