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Mac Mail search function is unreliable

1534 Views 12 Replies Latest reply: Jun 13, 2013 8:44 AM by Eric Root RSS
hotwheels 22 Level 1 Level 1 (0 points)
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Jun 10, 2013 8:22 AM

i am running Lion on my Mac Pro and Mountain Lion on my MBP. in addition to Mac Mail i have been running Sparrow. i am also familiar with Thunderbird having used it in the past.

 

i am on IMAP with a GMail, iCloud, and my domain based email accounts.

 

i have a long running and rather curious problem with mac mail search. time and time again if i enter a term into Mac Mail Search i do not get any results or only get search results for something that i am not looking for (usually they appear accurate in what they are reporting but since i am not seeing what i am looking for i am not looking too deeply into this. more often than not if i don't get a result in the
"From" pulldown i will try a pulldown to "All Message" or whatever the All category says.

 

OTOH, if i put this exact same term in Sparrow a result pops up immediately.

 

for instance if i use "tasha" i will get a result for "tasha@someoddaddress.com" in Sparrow and i can select this and see all the emails she has sent me but noresult in Mac Mail.

 

any techies able to explain whether i can catalog mail search results in some way?

 

TIA

 

other background:

this has been a long running situation but i will say that i changed something recently just in case i am missing something. i am forwarding mail to an "All@mydomain.com" account that is only put into Sparrow, even though all the accounts that are in this domain are put into Mac Mail. so, the email shows up in both the account it was sent to (and shows up in Mac Mail in this account) but it /also/ shows up in the "All" account put into Sparrow. i did this in order to minimize the number of accounts that Mac Mail and or Sparrow were asking my server to show because there is an issue with my web host where Mac Mail "pings' the site and leaves open processes. this is a very long story (and should be fixed by Mac) but in the end i cannot see why this should affect Mail Search results and it existed prior to my having to do this anyway.

MacBook Pro, OS X Mountain Lion (10.8.1), with 64 bit Win7 Boot Camp | iCloud
  • Eric Root Level 6 Level 6 (13,900 points)
    Currently Being Moderated
    Jun 10, 2013 2:48 PM (in response to hotwheels 22)

    Something you can try.

     

    Reindex Email Messages

  • Eric Root Level 6 Level 6 (13,900 points)
    Currently Being Moderated
    Jun 11, 2013 9:32 AM (in response to hotwheels 22)

    You are welcome.

     

    Lion version - appears to spell out the same steps.

     

    http://support.apple.com/kb/PH4801

  • Eric Root Level 6 Level 6 (13,900 points)
    Currently Being Moderated
    Jun 11, 2013 11:03 AM (in response to hotwheels 22)

    I hope that solves everything and you are welcome.

  • Eric Root Level 6 Level 6 (13,900 points)
    Currently Being Moderated
    Jun 12, 2013 1:21 PM (in response to hotwheels 22)

    15% available memory or 15% available hard drive space?

     

    Portable Macs store local Time Machine snapshots on the drive, which makes it somewhat difficult to determine how much hard drive space is really available. When the space is needed, the local snapshots are automatically deleted.

     

    Local Snapshots - About

     

    Local Snapshots on Portable Macs

     

    Local Snapshots on Portable Macs (2)

     

    If I didn't understand what you wanted to know, please advise.

  • Eric Root Level 6 Level 6 (13,900 points)
    Currently Being Moderated
    Jun 13, 2013 8:40 AM (in response to hotwheels 22)

    In theory, the Mail reindex shouldn't have caused a large data increase, but you might want to check your inboxes, sent, and trash mailboxes to see if what was imported is older items. Gmail and Apple Mail don't always play well together.

     

    You are going to have to experiment with Photostream. If you had a large amount of pictures you synced, that could explain a lot of used space. My wife's photo collection is over 87 GB.

  • Eric Root Level 6 Level 6 (13,900 points)
    Currently Being Moderated
    Jun 13, 2013 8:44 AM (in response to hotwheels 22)

    You are welcome.

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