Q: Reset Airport Express after too many uninformed attempts
Dear Fellow Airport Express Users,
My internet connection failed (from the Internet Service Provider's end). Unaware, and like an idiot I played with my settings. A knowledgeable and courteous man from my ISP helped me over the phone to get my modem reset. I am now able to access the internet by ethernet cable from computer to modem.
However, I can not get Airport to connect to my computer by Wi-Fi. When I connect my modem to Airport, Airport Utility shows me a pretty picture. Network Preferences > Assist me... > Diagnostics... sends me around in circles.
I have tried a factory reset of Airport, quitting from Safari, restarting my computer, turning off power to modem and Airport...
I have read 'Resetting an AirPort Base Station or Time Capsule FAQ' http://support.apple.com/kb/ht3728 but a factory restart by pressing the restart button does not result in a rapidly flashing amber light. The light remains steady amber.
I think I have gone through too many layers of changes. I now have three Wi-Fi locations (Automatic, and two more that I created to try to reconnect). Please help me to go back to square one and start again.
I can not find the model number for my Airport. I purchased the flat model in December 2012.
Regards,
Ian.
Airport Express Base Station
Posted on Apr 19, 2013 3:35 AM
Glad to help, and even happier that it worked. Thanks for the update. Now you're an expert!
Posted on Jun 13, 2013 11:54 AM