HT201415: If you can't connect to a cellular network or cellular data
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Q: My iphone has the 3G sign at the top but it if I go on the Internet (using 3G) it says that I'm not enabled to use cellular data? ... more
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by ChrisJ4203,Jun 13, 2013 1:33 PM
ChrisJ4203
Jun 13, 2013 1:33 PM
in response to INeedHelpPrettyPleaseXX
Level 9
(59,549 points)
iPhoneGo into Settings, Cellular and see if data is turned on.
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by ChrisJ4203,Jun 13, 2013 3:35 PM
ChrisJ4203
Jun 13, 2013 3:35 PM
in response to INeedHelpPrettyPleaseXX
Level 9
(59,549 points)
iPhone
Try a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, see if that will work. You say it thinks it is your iPod, did you restore the phone to a backup from the iPod? The reset should work.
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by Lawrence Finch,Jun 13, 2013 3:39 PM
Lawrence Finch
Jun 13, 2013 3:39 PM
in response to INeedHelpPrettyPleaseXX
Level 8
(38,274 points)
Mac OS XContact your carrier; your account may not be provisioned correctly.
