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New (6/12/13) TC design glitch

286 Views 2 Replies Latest reply: Jun 13, 2013 2:11 PM by LaPastenague RSS
Steve56303 Calculating status...
Currently Being Moderated
Jun 13, 2013 10:04 AM



I've got one of the new 2tb Airport TC's - the one released 6/12/13).


I'm having trouble setting it up - things are not working as they should. But I'm still working on that.



This post is about the basic design. On the back there are 3 LAN ports.


To pull out an ethernet cable you need to depress the little "tab" that clicks when you insert the plug.


On the new TC these ports are arranged vertically, with the ports such that the little tabs are "up".


This makes it easy to get at the top port (as it is exposed), but unless you have paper thin fingers it is really hard to depress the tab to remove the middle and bottom ports.


If the ports were turned 90 degrees in the design it would be great.


Granted typically one doesn't need to access these much, but if you are troubleshooting a TC that isn't working correctly (as I am) this ethernet port design makes removing these cables unnecessarily difficult.


While the TC design looks cool, its functional design is not up to Apple standards.

  • Bob Timmons Level 9 Level 9 (75,445 points)
    Currently Being Moderated
    Jun 13, 2013 11:22 AM (in response to Steve56303)

    You might want to let Apple know. We are all users here, just like you.


    Apple - Time Capsule - Feedback

  • LaPastenague Level 7 Level 7 (32,620 points)
    Currently Being Moderated
    Jun 13, 2013 2:11 PM (in response to Steve56303)

    It is a really good point. When you look at the picture of the board.. those sockets are specially made.



    Screen shot 2013-06-14 at 7.02.59 AM.png

    They sit on the board and face at 45deg so they fit in the unit.

    Instead of buying standard sockets which would point the other way.. when they designed the board they forgot the issue of cables and clips. No switch or router I have ever seen has the RJ45 pointing at each other.

    Do not expect a quick resolution.. this will require a fresh board layout and new special parts ordered.


    I have a dlink DIR-645 which against my better judgement I bought to try and it actually works surprisingly well... for a dinky dlink. It is beam technology although not AC.. and similar design albeit a can not an elongated cube.


    The ports along the back are indeed the standard direction.

    Screen shot 2013-06-14 at 7.10.29 AM.png

    I never paid attention to it, but now that you say it.. Apple muffed that design.


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