3 Replies Latest reply: Jun 14, 2013 10:39 AM by diesel vdub
yu.amy123 Level 1 Level 1 (0 points)

i just restored my ipad2 to iOS 6.1.3 yesterday. i have been trying to restore from backup, but i keep getting error messages from itunes (running latest version of itunes) that says there is not enough space to save the backup on the computer. i have tried clearing up as much space on my PC (windows xp), but there is still not enough room. and ive tried disk cleanup on my computer and resetting the ipad and running it through recovery mode (as some articles sugggested it would help with restoring after failed attempts). i read on another question in the apple support discussions that someone just moved his whole backup folder into his external harddrive and then he was able to restore from backup.

 

the backup is definitely saved on my computer (itunes confirms that), and the backup folder is supposed to be here  \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\, but im still not finding it with that file path. i get as far as "username" and then i dont see "application data" and so on. but when i try searching that file path in google chrome, i find it and i see it, but its strange that i cant find it in the "docs and settings" folder in my C drive.

 

please help! i just want to be able to move the backup folder to my external to restore from backup. thank you in advance!!


iPad 2, iOS 6.1.3