HT3798: About iPod Software 2.0.2 and later for iPod classic 160GB (Late 2009)
Learn about About iPod Software 2.0.2 and later for iPod classic 160GB (Late 2009)
Q: hey i got a question my ipod 160gb got a red X and says to go to support but dont know what to do....can someone help me please
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Jun 17, 2013 6:25 AMby matt00,Hey lilbery,
You've come to the right place! The following article will provide you with more information:
http://support.apple.com/kb/TS1463
Restore iPod from Disk Mode
- Disconnect iPod from your computer.
- Manually put iPod into Disk Mode.
- Open the latest version of iTunes and connect iPod.
- Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Thanks,
Matt M.
