Currently Being ModeratedJun 14, 2013 11:45 AM (in response to Tracygirl56)
Thanks for the question, and great job troubleshooting so far.
From my understanding, it sounds like your iPhone is no longer powering on after charging for well more than 15 minutes. The following article may provide more information:
If you see the image below, charge the phone with an iPhone USB power adapter for at least 15 minutes.
You should see this image when iPhone begins to charge:
If the screen still displays the low-battery icon, try turning iPhone off and then on again.
If the issue persists, try resetting the iPhone while connected to the iPhone charger.
If the above does not resolve your issue, it may be that there is indeed a hardware problem. Refer to the Service Answer Center - iPhone for information on service.
Currently Being ModeratedJun 14, 2013 11:48 AM (in response to Tracygirl56)
Try restarting the phone by holding down sleep/wake button and home button together for 18-20 seconds. If that doesn't work then try another cable to see if its the cable thats bad. If your using a good known cable and still have the same problem then the battery needs to be replaced.