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TS1538: iOS: Device not recognized in iTunes for Windows

Learn about iOS: Device not recognized in iTunes for Windows

TS1538 itunes doesn't see new iphone..only old one.

277 Views 8 Replies Latest reply: Jun 14, 2013 12:23 PM by Maj.Damage RSS
Maj.Damage Level 1 Level 1 (0 points)
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Jun 14, 2013 12:00 PM

I just updated from an iphone 4 to a 5 and activated the phone.  All was good until I tried to plug into my laptop to update the apps and itunes wouldn't recognize the new phone.  It sees the old one just fine, but not the new one.  Little help?

 

Everything is updated to the latest versions...all cords are new, restarted mulitple times...blah, blah, blah...

Mac OS X (10.6.7)

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