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TS4088: MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

Learn about MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

TS4088 I have on of them can apple fix it till now

629 Views 3 Replies Latest reply: Aug 1, 2013 5:30 PM by ahmad259 RSS
ahmad259 Calculating status...
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Jun 11, 2013 1:36 PM

Hi apple support team i have on of those affected macbook pro can apple store fix the prblem of it till now it restart alone with out any command and there is a meessge after restart told me there is a problem with karnel panic

MacBook Pro, Mac OS X (10.7.4)
  • griff w Community Specialists Community Specialists (2,340 points)
    Currently Being Moderated
    Jun 13, 2013 1:35 PM (in response to ahmad259)

    Hi there,

     

    If you are experiencing the issues described in the referenced article, then I would recommend pursuing the service option mentioned in the article.

     

    Service Options

    • Apple Retail Store. Set up an appointment with a Genius.
    • Apple Authorized Service Provider. Find one here.
    • Apple Technical Support. Contact us for local service options.

    Apple will run a software diagnostic test to determine if your computer qualifies for service for this issue.

     

    -Griff W.

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