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Safari not loading images with UK2 webmail

382 Views 4 Replies Latest reply: Jun 15, 2013 2:36 AM by Spindoctor1968 RSS
Spindoctor1968 Calculating status...
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Jun 14, 2013 12:23 PM

Hi, i wonder if anyone can shed any light on this for me please. I use UK2.net webmail which i access through safari on my imac and ipad. For the last couple of days images have stopped loading with all my emails, (and won't load at all). I have tried firefox on the imac and this works fine, so it is definitely a safari issue. I have contacted UK2 and they have said that it's a browser issue not an issue with their server and that i need to contact Apple to see if they know what this is. Is anyone else having this problem or can anyone suggest a fix?

 

Thanks

iMac, Mac OS X (10.6.8)
  • Carolyn Samit Level 10 Level 10 (84,095 points)
    Currently Being Moderated
    Jun 14, 2013 2:04 PM (in response to Spindoctor1968)

    webmail which i access through safari on my imac and ipad. For the last couple of days images have stopped loading with all my emails

     

    Try emptying the cache on your iMac and iPad.

     

    One the iMac with Safari open, press Command + Option + E on the keyboard. Quit and relaunch Safari to test.

     

    On the iPad. Tap Settings > Safari. Tap Clear History then tap Clear Cookies and Data. Restart your iPad.

  • Carolyn Samit Level 10 Level 10 (84,095 points)
    Currently Being Moderated
    Jun 14, 2013 4:26 PM (in response to Spindoctor1968)

    Do you by chance have the Develop menu enabled in Safari on your Mac. Do you see Develop in the Safari menu bar?

     

    If so, if there's a ✔ next to Disable Images, click there one time to enable to remove the ✔ mark.

     

     

    On the iPad tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

     

    Restart the iPad.

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