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macbook trackpad button - not working

6418 Views 15 Replies Latest reply: Apr 9, 2007 1:58 AM by James Knight3 RSS
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topher Dailing Calculating status...
Currently Being Moderated
Mar 23, 2006 8:31 PM
I just got my macbook today... since turning the unit on, the trackpad button hasnt worked. Ive tried resetting the PRAM but still no luck...

Next thing i tried was to reinstall tiger, but when even after booting from the cd, the trackpad button doesnt work.

Anybody have any suggestions?
intel imac, Mac OS X (10.4.5)
  • markm Level 4 Level 4 (1,230 points)
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    Mar 23, 2006 8:38 PM (in response to topher Dailing)
    I would say that you are going to need to get the trackpad replaced (probably the whole keyboard actually).

    This is not that bad of a procedure - just make sure they have the parts in stock before you take it in. If they gave you the part and I was in LA I could do the repair in about 25 minutes so they should be able to make short work of it at the Genius Bar of your local mac store.
    MacBook Pro 2.16 + 2GB DDR2 | PowerBook Al 1.67 + 2GB DDR2, Mac OS X (10.4.5), BlackBerry 8700 | iPod Nano 4GB | iPod Video 60 GB | LaCie d2 (Lightscribe)
  • tribe Level 4 Level 4 (1,255 points)
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    Mar 23, 2006 8:43 PM (in response to topher Dailing)
    Are you using an external mouse ?
    MBP 2.0 2GB RAM, Mac OS X (10.4.5)
  • Rafael Muller Level 1 Level 1 (0 points)
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    Mar 30, 2006 7:40 AM (in response to topher Dailing)
    I have the same issue. Mine also comes and goes. Works for a while and then stops working. This is brand new ( arrived yesterday ). So will have to open a case and work on it..

    Raf
  • glazerman Calculating status...
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    Apr 8, 2006 9:03 AM (in response to topher Dailing)
    I have a similar problem with my new MacBook Pro, but it seems like the trackpad doesn't work only when I try to touch the lateral parts of it. If I start out in the center of the trackpad, it seems to work fine.

    Thoughts?
    MacBook Pro, Mac OS X (10.4.6)
  • Jason Anthony Calculating status...
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    Apr 27, 2006 9:08 PM (in response to topher Dailing)
    I have the same issue. Right out of the box and no trackpad button action. At first I thought that it only worked intermitantly, but I realized that it seems only to be "dead" for about three minutes after I boot. Then as if by magic, it starts working. Waking from sleep is fine, reboot and the button is dead again for three minutes.
    Macbook Pro 1.8ghz 2gb Ram, Mac OS X (10.4.6)
  • Jason Anthony Level 1 Level 1 (0 points)
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    Apr 27, 2006 9:17 PM (in response to Jason Anthony)
    So I'm changing my story, I think It is intermitant. I just powerered down and on again, and the button worked fine. Frustrating.
    PowerBook G4 1.5ghz (FW800), Mac OS X (10.4.3)
  • Dana Pero Calculating status...
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    Apr 27, 2006 9:24 PM (in response to topher Dailing)
    I'm having the same problem, although mine seems to stop working if the computer sleeps with the bluetooth mouse connected, and I wake it up without the bluetooth mouse in range. Trackpad works fine again after I restart the MBP.

    I had the "Ignore trackpad when mouse is present" option selected in Mouse Preferences. I've unselected that, so I'll see if that fixes the problem.

    ~ Dana
    1.83 GHz 15" MacBook Pro 2GB RAM, iMac Core Duo 2.0 GHz 1.5GB RAM 256MB vram, Mac OS X (10.4.6), 1.25 GHz PB 1.5GB RAM, Video iPod
  • Aquapaddler Calculating status...
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    Sep 11, 2006 8:19 AM (in response to Dana Pero)
    I was having problems with my trackpad button sticking and exhibiting stranged clicking sounds. I took my Macbook Pro to an Apple Store and the rep agreed that it was unusual. My latches were also not closing the lid properly, but the Apple rep said "this is within spec." Long story short, they have to replace the top case which includes the trackpad and, I was happy to hear, the lid latches. Total cost was around $600, but I am still under 3 month warranty. I highly encourage anyone experiencing similar problems to take their machines in for repair.


    Macbook Pro 17-inch   Mac OS X (10.4.7)  

    Powerbook AL   Mac OS X (10.3.7)  
    Powerbook AL, Mac OS X (10.3.7)
  • MacBook Pro Attorney Level 2 Level 2 (315 points)
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    Oct 25, 2006 7:40 PM (in response to topher Dailing)
    Wow....You are lucky buldge did not turn into fire.
    MacBook Pro 2.16 120GB HD 2GB Ram, Mac OS X (10.4.8)
  • Hewittpark Calculating status...
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    Dec 16, 2006 4:50 PM (in response to topher Dailing)
    My machine had precisely the same issue. I read this post - so I lifted up the machine and the same bulge has appeared on the battery. One other symptom was that the battery was not giving any warning when it was getting low - the machine just depowered and switched itself off - not good.
    MBP 17", Mac OS X (10.4.8)
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