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Can't update certain Apps

351 Views 7 Replies Latest reply: Jun 15, 2013 9:07 AM by icaza RSS
Stephen Dicenso Calculating status...
Currently Being Moderated
Jun 10, 2013 1:00 PM

I have tried to update some apps purchased from the App Store but I keep getting a message:

 

 

An apple person helped me with another app I was trying to re-download. Mountain Lion. What ver he did allowed me to get the app again. I explained to him I was having the same problem trying to update other apps. He suggested coming here. The only thing I changed in the last 6 months was my password.

 

Any suggestions?

 

Steve

2.8GHz quad-core Intel Core i7 iMac, Mac OS X (10.6.4)
  • Dah•veed Level 7 Level 7 (29,500 points)
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    Jun 10, 2013 1:02 PM (in response to Stephen Dicenso)

    You have a first class Mac that is still running Snow Leopard?

     

    What is the message? The more we know the more that we can offer.

    Mac mini, OS X Mountain Lion (10.8.4), iPad 4, iPhone 5 (iOS 6.1.4)
  • Dah•veed Level 7 Level 7 (29,500 points)
    Currently Being Moderated
    Jun 11, 2013 9:25 AM (in response to Stephen Dicenso)

    Tell us what apps that you see this with, all apps? Or perhaps the iLife apps; iPhoto, iMovie and GarageBand?

    Mac mini, OS X Mountain Lion (10.8.4), iPad 4, iPhone 5 (iOS 6.1.4)
  • Carolyn Samit Level 10 Level 10 (83,990 points)
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    Jun 14, 2013 2:59 PM (in response to Stephen Dicenso)

    Try indexing Spotlight >  NGPixel » Mac App Store – “You have updates available for other accounts” bug

     

     

     

    Then restart your Mac.

     

    If that doesn't help, quit the App Store if it's open.

     

    Launch iTunes. From the iTunes menu bar click Store > Sign In

     

    Then back to the menu bar click Store > Authorize This Computer

     

    Quit iTunes. Launch the App Store. See if that made a difference.

  • icaza Calculating status...
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    Jun 15, 2013 9:07 AM (in response to Carolyn Samit)

    Thanks Carolyn!!!!!b

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