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HT4623 do not disturb not working

17581 Views 57 Replies Latest reply: Jun 15, 2013 12:16 PM by Dndkpj RSS
  • tiftod Calculating status...
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    Feb 18, 2013 1:30 PM (in response to bluestaff)

    My DND works fine - maybe a little too fine!  It sets itself everyday during the preset times, I don't get any call, text or email notifications during those hours - which is where the problem lies. Since I work 3rd shift, I don't want to be bothered by people who don't have the decency to respect my sleep hours BUT I do need to have calls from my husband, kids and mom in case of an emergency. Even though all of these people are set in my favorites, I don't receive a single notification when they call or text - until I actually look at my phone!  That's just not working for me. Is there an actual way to make DND work AND get the notifications I need????

  • Bluenose616 Calculating status...
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    Feb 22, 2013 6:58 PM (in response to tiftod)

    If they ring you twice within 3 minutes of each call.  The 2nd call will pass through DND.

  • pdubya.walker Level 1 Level 1 (0 points)
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    Feb 23, 2013 8:24 AM (in response to bluestaff)

    Yes if they call back within 3 minutes it rings but the issue is that I have it set to allow calls from favorites.  Even if someone in my favorites calls it won't ring until they call back within 3 minutes.

     

    I want to allow calls from favorites any time even if DND is set and they shouldn't have to know to call back within 3 minutes to get through.

  • lindafromcincinnati Calculating status...
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    Apr 4, 2013 6:10 AM (in response to bluestaff)

    My DND works fine and I have it on all the time to prevent callers other than those in my favorites from coming through.  However, as of about a month or so ago, it turns itself off at about 7:30 am.  Could this be a result of an upgrade to the IOS?

  • cluelessonapple Level 1 Level 1 (0 points)
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    Apr 4, 2013 7:47 AM (in response to tiftod)

    Mine seems to be working fine as well. Wonder if there was a stealth update with the 6.1.3 update. The thing I still can't get used to is the fact that the actual indicator in settings is switched to off but still adheres to being on in notifications. I think the usability / human factors is a bit off there. That was part of my difficulty in using this initially. (besides that fact that it would not screen anything and be off during the day...)

  • joae1975 Level 1 Level 1 (0 points)
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    Apr 4, 2013 2:22 PM (in response to cluelessonapple)

    I think the key to it working is to have your phone locked in standby.  DND won't work if you're phone is not in locked mode while using another app.  At least that's the problem I had.

  • tedfromFLA Calculating status...
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    Apr 17, 2013 7:06 AM (in response to bluestaff)

    works fine, for me, with phone calls. doesn't work for email. i've put an email address in the favorites list and i do not receive notification of a received email when dnd is on. seems like it does not notify of any incoming emails whether in favorites or not.

  • gnfoster Calculating status...
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    Jun 5, 2013 10:58 PM (in response to bluestaff)

    Argh.... I'm new to this iPhone thing but it's not THAT difficult to realize the DND is not working correctly.

     

    iPhone 4 - os 6.1.3 Verizon

     

    It does not allow favorites to come thru on texts, imessages or calls.  Turn it on and set the scheduled times, or manually with the switch, or combination thereof.

     

    Any way you set it it does NOT allow the important (favorites) notifications to come thru...  I don't wanna get BS notifications during the night, but DO NEED to get that emergency call from my aging mom, or even the not so emergency call from work when I'm on call.  That's all I need is to wake up to find out I've been fired because my iPhone didn't let that important call thru.

     

    Come on Apple, what's the fix?  Or do I need to go back to my trusty slower Android (hey, at least it works) ?

     

     

    gnf

  • FelipeV Level 5 Level 5 (4,335 points)
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    Jun 6, 2013 4:30 AM (in response to gnfoster)

    What procedure did you follow to set it up?

  • joae1975 Level 1 Level 1 (0 points)
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    Jun 6, 2013 4:45 AM (in response to FelipeV)

    The problem I was having was running an app while I sleeping.  The phone has to be in the locked position for DND to work.  I was running a "help you sleep app."  Kinda funny how it tries to help with sleeping but you can't turn off the ringer, lol!

  • FelipeV Level 5 Level 5 (4,335 points)
    Currently Being Moderated
    Jun 6, 2013 4:47 AM (in response to joae1975)

    Well you're not going to get much sleep from DND if you are running an app.

  • gnfoster Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 6, 2013 6:33 AM (in response to FelipeV)

    Pretty much turn it on in settings and set a schedule.  Then select to allow my favorites to come thru.  Make sure my preferred contacts are set to favorite.

     

    That's what it says to do.  I doubled checked SEVERAL times thinking I was missing something...

     

     

    http://support.apple.com/kb/HT5463

     

    http://howto.cnet.com/8301-11310_39-57507504-285/how-to-set-up-do-not-disturb-on -ios-6/

  • Dndkpj Calculating status...
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    Jun 15, 2013 12:16 PM (in response to gnfoster)

    I have the same problem- favorites not getting through.  I am pretty sure it is correctly set. Any assistance is appreciated.

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