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Slow Loading Times

390 Views 2 Replies Latest reply: Jun 16, 2013 12:19 AM by Carolyn Samit RSS
Kevin Lewis3 Calculating status...
Currently Being Moderated
Jun 15, 2013 9:16 PM

Over the last few days I have noticed that the time it takes Safari (using 6.0.5 update) to load a webpage is taking much longer. Even if it's just www.google.com or www.espn.com it takes longer to load. I have even done the "reset safari" option, cleared my cache and it's still running slow. Is there anything else I can do? I was thinking about bringing it into the Apple folks and have them take a look and see if maybe they could clear stuff up or anything.

 

Thanks.

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4)
  • Linc Davis Level 10 Level 10 (107,860 points)
    Currently Being Moderated
    Jun 15, 2013 11:15 PM (in response to Kevin Lewis3)

    Please answer as many of the following questions as you can.

    • Restart your router and your broadband device, if they're separate. Any change?
    • If possible, connect to your router with an Ethernet cable and turn off Wi-Fi. Any difference?
    • Are any other devices on the network, and if so, are they all slow at the same time?
    • If you can connect to more than one network, are they all slow?
    • Are all network applications slow, or only some? If only some, which ones?
    • Is networking always slow, or only sometimes?
    • Disconnect all other devices from the network. Any change?
    • Boot in safe mode and test. Any difference?
    • If possible, turn off Bluetooth and disconnect any USB 3 devices. Any difference?
  • Carolyn Samit Level 10 Level 10 (84,160 points)
    Currently Being Moderated
    Jun 16, 2013 12:19 AM (in response to Kevin Lewis3)

    Troubleshoot Safari plugins and extensions:

     

     

    From your Safari menu bar click Safari > Preferences then select the Security tab.

     

    Deselect:  Allow all other plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.

     

    If it's not a plug-in issue, select the Extensions tab. If there are any extensions installed, turn that OFF, quit and relaunch Safari to test.  If that made a difference, uninstall one at a time, quit and relaunch Safari until you find the culprit.  

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