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Q: Mail under Mountain Lion is painfully slow / unusable

I started this on a separate list. Someone suggested posting to the ML group so here goes. Take a look at:

 

     https://discussions.apple.com/thread/4142266

 

To summarize again:

 

The upgrade to Mountain Lion went smoothly but Mail works really badly afterwards.

 

  • When sending an email, it takes a few minutes before the mail goes out. And that's with any size message.
  • Auto-completion of mail addresses while composing takes multiple minutes. Even after it finally comes up with a list of email addresses, pressing enter on one also takes minutes to acknowledge
  • At various times, hitting the mail icon on the dock has no effect. The same is true with Command+TAB

 

Overall, the unresponsiveness is painful and making me wish I hadn't upgraded

 

I use Mail for work as well as home. It's now making my work day completely useless as composing and sending a single email now takes about 5 minutes (regardless of the size of the email).

MacBook Pro, OS X Mountain Lion

Posted on Jul 27, 2012 8:47 AM

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Q: Mail under Mountain Lion is painfully slow / unusable

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  • by KathiMR,

    KathiMR KathiMR Apr 9, 2013 4:52 PM in response to petermac87
    Level 1 (19 points)
    Mac OS X
    Apr 9, 2013 4:52 PM in response to petermac87

    Are you saying MacKeeper might be the problem?

     

    I have had it installed for a long time--over a year but haven't really used it as my brother told me it was going to have him delete newer versions of dup files rather than older ones.

     

    So it has been installed well before I installed ML which was just about a mo ago (since I still wanted to be able to use Windows7 in Paralells at least some time & I had Parallels 5 & didn't really want to spend $ to upgrade it but would have had to or lost it for ML. So they gave me an upgrade offer which I took. & they also suggested that I just get rid of the bootcamp partition & run it just as a VM which is what i am doing now since I don't need to run Windows native anymore to get around tech support that says "we don't support Mac").

     

    Some people also have commented that there might be an issue between gmail & Mail? I am running 3 gmail accounts & 3 cox accounts as I needed a portable email in prep for a move out of state.

     

    Kathi

    MacBookPro-mid 2010, 4 GB memory w ML latest updates

    iPhone 4S 16 gb

    iPad mini wifi 16 gb

  • by petermac87,

    petermac87 petermac87 Apr 9, 2013 5:00 PM in response to KathiMR
    Level 5 (7,402 points)
    Apr 9, 2013 5:00 PM in response to KathiMR

    KathiMR wrote:

     

    Are you saying MacKeeper might be the problem?

     

     

    BINGO!!! The singular most destructive program you can install on your Mac. Uninstall it immediately using this method

     

    http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

     

    You will notice a dramatic improvement. Do you have any Anti-virus programs installed as well?

     

    Pete

  • by thebluedevil,

    thebluedevil thebluedevil Apr 9, 2013 5:03 PM in response to KathiMR
    Level 1 (0 points)
    Apr 9, 2013 5:03 PM in response to KathiMR

    My mail crawls on a brand new clean MBP. MacKeeper and/or virus protection may further degrade performance, but don't get your hopes up that this will fix the fundamental problems with mail.

  • by KathiMR,

    KathiMR KathiMR Apr 9, 2013 5:12 PM in response to KathiMR
    Level 1 (19 points)
    Mac OS X
    Apr 9, 2013 5:12 PM in response to KathiMR

    Just remembered another recent change that Apple personnel did after I got my iPad mini.

     

    I bought Pages & Keynote for it & they weren't able to use iCloud & they found for some reason that the versions I had weren't updating. So they reinstalled at least those from their little HD.

     

    Oh, yeah, they also changed what was syncing via iCloud or how my calendars sync, changed from google to something else. Not sure what they did, but they said that was better.

  • by KathiMR,

    KathiMR KathiMR Apr 9, 2013 5:21 PM in response to petermac87
    Level 1 (19 points)
    Mac OS X
    Apr 9, 2013 5:21 PM in response to petermac87

    No anti-virus programs as I was told they weren't needed.

     

    I'm confused by your comment about MacKeeper since no one that I know of that knows there stuff has said what you are saying about it. The genius I guess did say it could slow things down but that was about all. & again, my brother told me that it told him when it found dups to delete the newer ones. I never really got around to using it & I got a recent message that it should be updated.

  • by leedherman,

    leedherman leedherman Apr 9, 2013 5:26 PM in response to KathiMR
    Level 1 (0 points)
    Apr 9, 2013 5:26 PM in response to KathiMR

    Mackeeper is awful. If you are not careful you can damage things and it doesn't do most of what it is supposed. I totally agree with Pete - get rid of it.

  • by Carles E,

    Carles E Carles E May 6, 2013 10:12 AM in response to petermac87
    Level 1 (0 points)
    May 6, 2013 10:12 AM in response to petermac87

    In my case Mail going slow is not related to this MacKeeper issue. I use Gmail with IMAP and have around 12000 messages. But the Lion version of Mail worked just fine with almost the same amount of mails.

    If it may be of help to anyone I tried some of the solutions listed here and I think it worked...

    sqlite3 ~/Library/Mail/V2/MailData/Envelope\ Index vacuum;

  • by George Katele,

    George Katele George Katele Jun 16, 2013 10:22 AM in response to sdpate
    Level 1 (0 points)
    Jun 16, 2013 10:22 AM in response to sdpate

    I found this to work for me:

     

    http://www.fixkb.com/2013/03/apple-mail-application-very-slow-to-respond.html#co mment-23886

     

    Mail was taking 20-30 seconds to display a message from my “unread” smart mailbox (which usually has about 20 messages in it). Now, no delay.

     

    Also, when typing in a message, it would stop displaying what I was typing, and then "catch up" to my input.

     

    Don't know if this is a long-term fix, but it's working for now.

  • by Indy240,

    Indy240 Indy240 Jun 16, 2013 4:42 PM in response to George Katele
    Level 1 (2 points)
    Jun 16, 2013 4:42 PM in response to George Katele

    Thank You George.

     

    It worked for me.

     

    Paul, alias Indy.

  • by brilliantfish,

    brilliantfish brilliantfish Jun 17, 2013 12:54 PM in response to sdpate
    Level 1 (0 points)
    Jun 17, 2013 12:54 PM in response to sdpate

    my issues seemed to be the same as many on this thread. i tried every fix listed here that pertained to my issues, to no avail.

    my MAIN issue was that every time i tried to type a name into a Mail search, or a new email, i would get the spinning ball of death and Mail would quit.

    i have no iCloud account, no Gmail, no iMessage account.

     

    in OS X 10.8.4, i noticed that Contacts had imported the main mailbox from my original email account from Mail but there were no contacts in it. (this probably happened when migrating my user account from a TM backup.) It had been imported as if it were its own HD (ie: "On My Mac"). a search was done on this every time i selected it or opened Contacts. obviously, it was finding nothing. Mail, of course, was searching this as well and as there was no content, it decided it was a problem and quit Mail every time i tried to search a name that MAY HAVE BEEN in that account.

    first, i exported all contacts as a Vcard in Contacts (click on 'All Contacts', select all in the list, go to 'File/export/Vcard'. save it to your desktop for easy access.

    Quit Contacts.

    i went to (user)/Library/Application Support and deleted the Address Book folder.

    re-opened Contacts and imported the contacts Vcard. (File/Import/(Vcard file)

    if you have Contacts group lists, make sure to export each one. do not rename them.

    you can then drag each Vcard list onto its own group name in Contacts (once you create each group again)

  • by NOYB234,

    NOYB234 NOYB234 Jul 4, 2013 7:34 AM in response to maplenight
    Level 1 (12 points)
    Jul 4, 2013 7:34 AM in response to maplenight

    I hear you. Try loading Mail then Pages it will freeze your system. Aple care will tell you what they always say REBOOT or my Favorite REINSTALL! Awesome isnt it? Just imagine we paid for this stuff.

  • by NOYB234,

    NOYB234 NOYB234 Jul 4, 2013 7:45 AM in response to KathiMR
    Level 1 (12 points)
    Jul 4, 2013 7:45 AM in response to KathiMR

    Hey have you tried holding your tongue and hopping on one foot 10 times then turn around 14 times and then reinstall? Wait 20 seconds hold your breath for 30 seconds breath then reboot and pray? Works everytime for me. sarcasm aside the price the system the bragging and Apple Support you would thinnk you could get through a day with out this sort of BS but that ia the Apple way. It looks good therefore it is good and hey since they say it is the greatest it is. That is their attitude and that is the way it will be until some other competitor can truly chalenge them. But for now they are as they are because they can. But look at their stock as it drops because of lack of a stable board and no new prducts that they can really stand on since the iPad Retina. Continue to call get their attention and force them to do that which is right and that is stand by their "Greatest" statment.

    But I do love reading all these steps you have to go through to get your "Worlds Greatest OS" to do as it should...

     

    Still Love my MAC just waiting for the real thing...

  • by petermac87,

    petermac87 petermac87 Jul 4, 2013 12:27 PM in response to NOYB234
    Level 5 (7,402 points)
    Jul 4, 2013 12:27 PM in response to NOYB234

    So do you have a problem? Like to share? Or just here to rant? No problems with Mail here if that's your problem. So not a normal issue.

     

    Cheers

     

    Pete

  • by Jennings Heilig,

    Jennings Heilig Jennings Heilig Jul 4, 2013 12:38 PM in response to petermac87
    Level 1 (55 points)
    Jul 4, 2013 12:38 PM in response to petermac87

    Have you not read the thread?  People are ranting because this is (according to Nathan at Apple tech support, who, for now, seems to have solved my issue) a known issue with the "upgrade" to ML.  He has no clue why it hasn't been addressed by Apple.  I spent almost three hours on the phone with him, and I couldn't begin to tell you everything we had to do to fix the problem.  But again, a known, yet unfixed major issue for dozens and dozens of people here on these forums, and I suspect everywhere else as well. 


    So no, we're not just griping or ranting.  We're trying to get Apple to fix a known issue that is rendering many peoples' Mail essentially unusable.  Did you have something constructive to add to the conversation, or are you just here to belittle the rest of us??

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