Currently Being ModeratedJun 17, 2013 4:36 PM (in response to Etni_Guzman)
Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
For how to restore:
To restore from backup see:
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Currently Being ModeratedJun 17, 2013 4:37 PM (in response to Etni_Guzman)
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
If this method does not work, then you will need to fully Restore your
device as New
Also, see iTunes- Restoring iOS software.