1 Reply Latest reply: Jun 18, 2013 12:31 AM by King_Penguin
Linus81 Level 1 Level 1 (0 points)

Help!

Neither on my our my wife's iPhone 4 can we see the past purchased song, only films.

When loggin in to iTunes an trying to se the songs I cant get even a tag to klick. It just isn't there!!! Only films, books and apps.

This is driving me mad!

 

I recently updated the phones to 6.1.3. Something went wrong with my wifes phone and it had to be restored. Now when we try to find here lost songs it says "purchased" in iTunes for the album. The button is gray and cant be clicked. But we can buy individual songs not even they aper in the purchased list in the iPone. Just this sign saying we don't have any recently bought films.

 

Plz help!

 

 

Screen Shot 2013-06-17 at 22.25.56.png


iPhone 4, iOS 6.1.3
  • 1. Re: Can't access past purchased songs!
    King_Penguin Level 10 Level 10 (95,085 points)

    What country are you in ? Music can't currently be re-downloaded in all countries - this page lists the content types that can be re-downloaded in each country : http://support.apple.com/kb/HT5085

     

    Do you have your purchased music on your computer's iTunes or on your backup of your downloads that you can use to sync it back to the phone ? If not, and if you aren't in a country where music can be re-downloaded, then you can try contacting iTunes Support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption