HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
declan144
Level 1 (0 points)

Q: mine cant type

so i cant type my password

Posted on Jun 18, 2013 2:12 PM

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declan144

Q: mine cant type

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  • by lllaass,

    lllaass lllaass Jun 18, 2013 2:15 PM in response to declan144
    Level 10 (189,537 points)
    Desktops
    Jun 18, 2013 2:15 PM in response to declan144

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup. See:                                 

    iOS: How to back up                             

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar