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What the crap is other?

228 Views 9 Replies Latest reply: Jun 18, 2013 2:58 PM by cheonweb RSS
goblue1818 Calculating status...
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Jun 18, 2013 2:06 PM

If I reset my iPhone 5 to factory settings, then reload from my most recent backup, will it erase/lower my "other" file (4.6gb out of 16gb)?

 

I have already, deleted my old emails and text messgaes, reloaded apps, deleted contacts, etc, and it still is taking up a lot of space.

iPhone 5, iOS 6.1.4
  • modular747 Level 6 Level 6 (15,705 points)
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    Jun 18, 2013 2:12 PM (in response to goblue1818)

    The "other" normally consists of the iOS, app data, and messages. IT should not be more that 1-2 GB.  Excessive other means that there is corrupted data or metadata errors on the device. 

     

    Restoring the phone in iTunes and restoring the backup usually removes the excess.  Rarely, restoring as new, without using a backup is needed;

     

    iTunes: Restoring iOS software

  • Destinie Harris Level 2 Level 2 (365 points)
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    Jun 18, 2013 2:25 PM (in response to goblue1818)

    In order to get rid of the Other data, you must restore your iPhone and set it up as new. Restoring a backup will bring the same exact issue back to your device because the corruption will be withheld in the backup. Sometimes, restoring the backup to your iPhone will even replicate the Other data (issue I had) making the Other even larger.

  • modular747 Level 6 Level 6 (15,705 points)
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    Jun 18, 2013 2:30 PM (in response to Destinie Harris)

    restoring a backup will bring the same exact issue back to your device because the corruption will be withheld in the backup.

    Not so in most cases.  The excessive other is often metadata error (file system errors) that are not backed up and restored with the backup.

  • Destinie Harris Level 2 Level 2 (365 points)
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    Jun 18, 2013 2:31 PM (in response to modular747)

    In all cases I've had with this issue, the Other data was either replicated or still on the device when the backup was restored. They can try it either way to see what works best. Up to them

  • cheonweb Level 4 Level 4 (3,440 points)
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    Jun 18, 2013 2:39 PM (in response to Destinie Harris)

    Corrupted files (often are from music that transferred from computer) are not part of the backup.

    Applications data are part of the backup. An app that plays and manage video could be easily go to 1-2 GB.

  • cheonweb Level 4 Level 4 (3,440 points)
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    Jun 18, 2013 2:54 PM (in response to goblue1818)

    -Unsync your music. Check if your Music app is empty.

    -Go to Apps tab in iTunes syncing page, scroll down to check if there are apps with big amount of data.

     

    -You can check in Settings>General>Usage all the "in-App data" of your apps.

  • cheonweb Level 4 Level 4 (3,440 points)
    Currently Being Moderated
    Jun 18, 2013 2:58 PM (in response to cheonweb)

    And re-sync your Music of course!

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